| Question: |
What files I need to throw and why??? \"To start working Your site, You need to upload via FTP the files to the folder public_html, then instead of the current page You will see the content of Your site.\" |
| Answer: |
Hello. you Have a website? The files themselves? Or you have not created a website? |
| Question: |
Website created for a very long time |
| Question: |
ie all that was in the admin panel removed????? |
| Answer: |
you had a delay on payment 49 days. after proroki more than 30 days, the account is permanently deleted along with backups. Unfortunately there is nothing in backup. |
| Question: |
Why are all my folders empty? in FTP , the control panel |
| Question: |
okay... why have not warned? |
| Answer: |
You were sent the notification by e-mail. You`ve read them? |
| Question: |
were sent about the delay, not a word about what the website will erase |
| Question: |
is it possible to return only the money for hosting back to the account? |
| Answer: |
if You do not respond to notifications or ask in the ticket to protect the backup site, then after 30 days, it is removed |
| Question: |
could to warn you. okay, it doesn`t matter. Can I return the money? |
| Answer: |
on this issue, OTKRITIE a separate ticket in the Finance section |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
Another question. If I get my money back, but within 2 months I will want to connect back. clearly it is clear that it will be necessary to pay. Will not delete my account on Erahost? |
| Answer: |
You can request a saving account. The funds can be transferred to the internal balance, and then they apetite resume hosting. |
