| Question: |
Hello!We had a website created through you.Now we made a website with Tilda. Then follow the Tilde delegated to Registrar nic.ru new site. It seems to be set up forwarding of the domain. But something is not working as it should — sometimes it runs not new, but the old site (which we did through you).Can you please tell us how to fix the situation? |
| Answer: |
Hello. How long since You changed the domain settings? |
| Question: |
The evening of October 19th |
| Answer: |
If You have sit will not be displayed again as needed please do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\Anton>tracert neformalno.Gerasimovka route to NEFORMALNO.ru [138.201.57.85]with the maximum number of jumps 30: 1 8 ms 5 ms 5 ms 192.168.43.1 2 * * * timed out for the request. 3 155 ms 397 ms 454 ms 10.10.30.37 4 * * * timed out for the request. 5 1508 ms 280 ms 407 ms 10.10.30.106 6 * 1350 ms 173 ms 10.10.30.121 7 1853 ms 156 ms 209 ms 10.10.30.138 8 1842 ms 189 ms 424 ms 172.18.252.162 9 194 ms 263 ms 818 ms 62.141.73.25 10 551 ms 509 ms 818 ms mx01.Amsterdam.gldn.net [79.104.225.62] 11 91 ms 85 ms 79 ms amsix-gw.hetzner.de [80.249.209.55] 12 151 ms 99 ms 92 ms core1.hetzner.de [213.239.203.157] 13 101 ms 119 ms 97 ms core23.hetzner.de [213.239.203.154] 14 114 ms 97 ms 95 ms ex9k2.rz17.hetzner.de [213.239.229.18] 15 101 ms 99 ms 123 ms tisza.hostven02.ru [138.201.57.85]Trace complete. |
| Answer: |
the Domain name is delegated it is true |
| Question: |
Does this mean that the files on your hosting, it no longer appeals? |
| Answer: |
the website works with our hosting. |
| Question: |
That is, the domain correctly delegated to your hosting? And how do we make sure that he was delegated the Tilde? |
| Question: |
As we remove the delegation to your host? |
| Answer: |
to register DNS not our hosting and wait for the updates of DNS from your Internet provider. |
