| Question: |
Good afternoon,since yesterday there is no access to the site (see screen http://prnt.sc/efupw9).Please help to solve the problem, thank you!Sincerely,Vitaly |
| Answer: |
Hello.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\pctracert interior-designing.clubНе unable to resolve target system name interior-designing.club.C:\\Users\\pc |
| Answer: |
Your site works fine: https://tools.pingdom.com/#!/eCxIX9/interior-designing.club Who is your provider? |
| Question: |
My Internet provider is Kyivstar.All sites load fine and quickly, and when you load my website it says: the system cannot find the DNS server address interior-designing.clubВ what`s the problem?You have tried to load my website via browser? You have it open? |
| Answer: |
of Course, it is available to us and to the world available: https://tools.pingdom.com/#!/cAFRmy/interior-designing.club |
| Question: |
1. Why in the trace is unable to resolve target system name interior-designing.club?2. Why can`t I find the DNS server address interior-designing.club?3. Via smartphone my site opens, and after the computer opens all sites except my, what is the reason and how to solve it? |
| Answer: |
please Do a trace to our server: start - run - enter cmd - in the black window enter tracert < / span>46.29.2.73 - after click to highlight - making enter - skopirovat here in the ticket |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\pctracert 46.29.2.73 Tracing route to hosted-by.enahost.com [46.29.2.73]with the maximum number of jumps 30: 1 3 ms 1 ms 3 ms 192.168.1.1 2 35 ms 2 ms 2 ms 178-137-19-253.broadband.kyivstar.net [178.137.19.253] 3 14 ms 17 ms 13 ms dtel-ix.kyivstar.net [193.25.180.88] 4 12 ms 13 ms 12 ms dtel-ix.as6663.net [193.25.180.192] 5 * * * timed out for the request. 6 * * * timed out for the request. 7 * * * timed out for the request. 8 * * * timed out for the request. 9 * * * timed out for the request. 10 * * * timed out for the request. 11 * * * timed out for the request. 12 * * * timed out for the request. 13 * * * timed out for the request. 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.Trace complete.C:\\Users\\pc |
| Answer: |
please Wait, your issue is being dealt with. |
| Question: |
Waiting, thank you very much for the help! |
| Answer: |
we see that the problem from Kyivstar. today we received several similar complaints. |
| Question: |
How to formulate a question for Kyivstar?And yet, I do not understand why my website doesn`t open, because if there was a problem with the Internet, it is not opened to any one site, and so I without problems look and all sites are opening except my. |
| Answer: |
tell the ima website address and let them check into their access satinet why |
