| Question: |
Hello. We had one problem.Manager in China working with the website,the ip address http://IP/ no access from China to the site and control panel, with a link to Your website (http://erahost.ru/support.php)no problem. It is not providere, as I tried to go to the website, not from a single point. I can suggest a solution to this problem? |
| Answer: |
Hello. The problem is checked |
| Answer: |
please specify your Manager with a static ip? |
| Question: |
IP: Beijing , China |
| Answer: |
ip ip added to trusted |
| Question: |
ip addresses Manager dynamic. Address has changed and again he can not enter the site. Why such a strange policy for residents of China? We have a website largely focused on China and it creates big problems. Whether it is for our sites to disable this filter for all Chinese ip? What other country is your filter? |
| Answer: |
the policy is not directed against the residents of China and against the Hackers of China kotorve regularly make attacks to the server. In other countries the filter does not apply. Your issue is addressed |
| Answer: |
please Check now.
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| Question: |
Thanks, now it works |
| Answer: |
OK
|
| Question: |
Hello, go to site again, no access from China.And I remind you that the test domain http://ukrdistest.erahost.ru not working - it opens some strange page, although the website should be located in the folder public_html_kantiana |
| Answer: |
Hello. yesterday the inaccessibility of the site was just called \"guests\" from China and DDoS 90 MB\\s |
| Question: |
It is good that the whole site works, but it fell off again sending emails via smtp (using the account on Yandex).Let`s this time do otherwise - tell me how to send the emails from the site that it worked? Can use your smtp? Instruct. |
| Answer: |
Hello. specify a domain, we`ll check back |
| Question: |
We wrote a special test script:http://312.com.EN/test_emailСам the script file is located here:/public_html/src/test_email.rrosebru:SMTP Error: Could not connect to SMTP host. |
| Answer: |
which service you are connected? |
| Question: |
Yandex smtp.yandex.EN:465 |
| Answer: |
try to specify port 25 or 587. |
| Question: |
All the same. |
| Answer: |
http://312.com.ua/test_email Start testing
>1 |
| Question: |
Yes, now I see that was fixed. |
| Answer: |
OK
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| Question: |
True again, what a mess with the servers. Customers write that they have the current base the base 3 number. Did you move the website to another server? |
| Answer: |
soon everything is back to normal, bukalo tomorrow |
| Question: |
It took a lot of time and nothing is normal.I had to do everything myself.Guys I`m asking you to fix something.I have a feeling that any problem you have one solution - move to another server.And it wouldn`t be a problem if you do it badly.Here`s an example today - what prevents to take the current version of the website and database? Instead, you pushed some version 6 days ago.I now had to tolerate the actual files and the database (well that is ftp and isp manager was available at the old ip).And if outdated database again layered new orders and again I had to Margit?And the fact that the customers see that the site is no of their orders and made payment and then turn around and leave?It`s just a nightmare.In General, don`t touch anything, I fixed it. Do not allow more of this. |
| Answer: |
iswhite no longer be such in the future. |
| Question: |
And after each shift flies test domain имяhttp://ukrdistest.erahost.EN/which you created for the folder /public_html_kantianaисправьте. |
| Answer: |
takes is changing the IP of the server, of course that the test domain does not work until the DNS is updated. |
| Question: |
Well it`s been 6 days since the last transfer. Update the DNS of course is not a quick process, but not to the same degree. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
