| Question: |
Good day. I 7,02.2014 paid hosting I need to migrate the site - but access to the admin panel is not active. Prompt, I can something not so made? |
| Answer: |
Hello. the Specified domain already configured on the server and belongs to another account. |
| Question: |
Yes that is the case, I bought this site and wanted to transfer it to your hosting. Domain transfer I didn`t mean to... Maybe I incorrectly filled the order. how am I supposed to be? I only need the hosting for this website. |
| Answer: |
to create an account you need to specify a different domain name. Specify it in your ticket and we will change it. The domain should be registered. |
| Question: |
so I have to buy a domain or you can specify any valid? |
| Answer: |
Can specify any valid. How you then will check the operation of the site? |
| Question: |
Well I was planning to pour the content, and the domain Registrar where the register ns servers, or them for me? |
| Answer: |
CSN we`ll let you know, but to create an account, you need to specify the domain name, the name you specified is not suitable, due to the fact that it is already configured on the server and is being used by another account. Please let the new domain name. |
| Question: |
Here there is such domain disc.dp.ua - does it fit? |
| Answer: |
is This your domain? It opens the website. You CSN change for him? |
| Question: |
And I understand you need an active domain, but as it is not working - without a website? |
| Answer: |
Yes, you need an active domain. tell him we will change domain name on account |
| Question: |
Tell me how to get out of this situation.I bought a website with the domain stalker-world.org.ua. The domain is registered with another company.going hosted you.Domains I no longer have. For hosting you have already paid for the first month. |
| Answer: |
enter in the properties of our DNS domain ns1.hostven01.ru : 78.46.22.138
ns2.hostven01.ru : 78.46.22.158 |
| Question: |
to specify the problem - how to you to fill in if they access you? |
| Answer: |
I already wrote above that the domain is already configured on the server. We can temporarily call your primary domain stalker-world2.org.ua you will get BPS and the ability to transfer files site. But what would your website work will require the previous owner to remove this domain in its spanel. It will be easier if your seller site wrote in his account to transfer website to your account. You can ask him? |
| Answer: |
the Site is moved to your account. |
