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Question: Good day!It is necessary to transfer the domain. Here`s what stated on the website of the service provider:Domain not active. To activate add in the DNS settings for the following entries:@ CNAME testlpgenerator.ru. www CNAME testlpgenerator.EN.Please help!
Question: Decided to connect a subdomain without migrating. Here`s what you need to write:the Domain is not active. To activate add in the DNS settings for the following entries:promo CNAME testlpgenerator.ru. www.promo CNAME testlpgenerator.ru.
Answer:

Hello.

please indicate for which domain you need to set this record?

Question: promo.speakingtv.org
Answer:

This domain is not on the server. The foods in spanel:

1. add as an additional domain in the control panel
2. Website files upload to the directory specified when you create the domain
http://ded07.net/ help on how to use the panel

Question: This domain I`m going to use a third party service, if you do not understand.
Answer:

In this case, specify the DNS you need to register for that domain. Without adding the domain to the server, we cannot specify the records you are asking to register.

Question: It was stated in my first message. Promo duplicate CNAME testlpgenerator.ru. www.promo CNAME testlpgenerator.ru.
Answer:

promo.speakingtv.org it`s not the domain, is the subdomain from the domain speakingtv.org. Domain  speakingtv.org does not exist. you should register the domain and add it as optional in the control panel, then create the subdomain, and only then will we be able to set you recording

Question: Domain registered by you. Displayed in the menu \"my domains\". You sure you from tech support?
Answer:

tech support does not register domains. if you paid your registration, please refer to the Department of Finance and clarify the question.

Question: So nobody is asking to register. The domain is already registered. Only need to add two entries in the DNS settings. No interface for that on the website. Accordingly, I appeal to you, you helped/explained where you can change the DNS settings. In the end, he found this item in Cpanel. If anybody asks in the future, simply reply that it is done right there in the \"Simple editor DNS-zones\", and do not send to the Department of Finance
Answer:

the fact that this domain is not yet registered, and you need to solve this vopro in departemente \"Finance\"


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