| Question: |
Hello, I want to order the restoration of access to a cpanel |
| Answer: |
Hello. please Specify what you have difficulties with the entrance to cPanel? |
| Question: |
I have installed Filezila. When I tried to use FTP access, said easier than using Cpanel. And safer masters to give access to FTP. Well, I tried, but not constantly right to enter data, and then pressed spanel - create a new FTP. Like not create. A minute later thrown out (time-out) and my password was not valid |
| Answer: |
please Do a trace to our server: start - run - enter cmd - in the black window enter tracert IP after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Vladywka>tracert Christinovka route to matra.hostven03.com [IP]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS IP 2 1 ms 18 ms 18 ms balticom-202-254.balticom.lv [IP] 3 <1 MS <1 MS <1 MS te-2401-2-72-94.balticom.lv [IP] 4 3 ms 1 ms <1 MS balticom-193-69-208.balticom.lv [IP] 5 2 ms 1 ms 1 ms ge-te-s22-64-22.balticom.lv [IP] 6 1 ms <1 MS <1 MS te1-3.500.r29.riga.globalcom.lv [IP] 7 7 ms 7 ms 7 ms te5-4.27.vln1.globalcom.lv [IP] 8 7 ms 7 ms 9 ms te4-8.208.ccr01.vno01.atlas.cogentco.com [149.14.10.85] 9 21 ms 19 ms 19 ms te0-7-0-2.ccr21.waw01.atlas.cogentco.com [154.54.62.185] 10 79 ms 209 ms 206 ms te1-3.ccr01.poz01.atlas.cogentco.com [154.54.72.162] 11 214 ms 213 ms 212 ms te3-8.ccr01.ber01.atlas.cogentco.com [154.54.72.157] 12 90 ms 217 ms 204 ms te4-1.ccr01.drs01.atlas.cogentco.com [154.54.61.14] 13 128 ms 202 ms 202 ms te2-3.ccr01.nue01.atlas.cogentco.com [130.117.1.30] 14 37 ms 37 ms 37 ms te0-0-1-1.nr21.b040138-0.nue01.atlas.cogentco.com [IP] 15 42 ms 42 ms 57 ms IP 16 * 42 ms 42 ms core12.hetzner.de [IP] 17 44 ms 46 ms 44 ms core21.hetzner.de [IP] 18 44 ms 44 ms 47 ms juniper1.rz20.hetzner.de [IP] 19 45 ms 45 ms 45 ms hos-tr1.ex3k11.rz20.hetzner.de [IP] 20 44 ms 44 ms 44 ms matra.hostven03.com [IP]Trace complete.C:\\Users\\Vladywka>If I change provider |
| Question: |
I just managed to login to Cpanel. Moreover, under the old password, how so? I don`t understand |
| Answer: |
I removed the block on your IP, please enter the details of the entry. |
