| Question: |
Try to enter your website under your hosting http://www.sant38.ru. Does not work, writes: This Account Has Been Suspended. Hosting is paid for two weeks ago, yesterday everything worked. What could be the problem? Thanks in advance. |
| Answer: |
Hello. You were sent a notice about spamming from your account. the spam was sent from the folder /home/sant38/public_html/wp-content/themes/x2 the same antivirus found another virus /home/sant38/public_html/wp-includes/js/crop/xmlrpcGUV.php: PHP.Trojan.Spambot FOUND let ip with which you will be rabotati, we will open you the access that you have cleaned the site and changed all the passwords |
| Question: |
Excuse me, but what the mailbox will send a notification? Didn`t get anything. My IP 93.94.183.44 |
| Answer: |
we were sent to [email protected] Access is open to You |
| Question: |
Thank you. |
| Answer: |
also, take measures to protect the site. in any case, do not use simple passwords |
| Question: |
The folder /home/sant38/public_html/wp-content/themes/x2 - removed the folder /home/sant38/public_html/wp-includes/js/crop - deleted. Changed the password in the admin. Tell me how to change the password for ftp? And yet - information about viruses, please duplicate also [email protected]. On [email protected] notification was not. Thanks again! |
| Answer: |
the ftp password is changed in the panel menu to change the password |
| Question: |
And again a problem with the site sant38.hin this time: ForbiddenYou don`t have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1 e-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.sant38.ru Port 80 |
| Answer: |
You changed the passwords? |
| Question: |
passwords all changed, and in the admin panel and ftp. I`m trying to get to the main page of the website: www.sant38.ru |
| Answer: |
please Check now.
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| Question: |
Everything works. Thank you very much! |
| Answer: |
ok
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| Answer: |
again from you SPSM. you didn`t fix the problem
2014-02-18 21:27:18 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:27:39 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:27:59 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:28:20 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:28:40 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:29:01 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:29:22 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
2014-02-18 21:29:42 cwd=/home/sant38/public_html/wp-content/themes/wooshoplite/myaccount 4 args: /usr/sbin/sendmail -t [email protected]
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| Question: |
open me access, I will be cleaned. 85.234.104.209 |
| Question: |
how old is the site develop, for the first time confronted with this... my site is spam somewhere sent, or what? What`s the problem? |
| Answer: |
Access granted. |
| Question: |
Bc Nova problem with the site? Now says: ForbiddenYou don`t have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.what is going on??? |
| Answer: |
let your new ip |
| Question: |
If you have tech support, explain that it`s for spam, get rid of it. Maybe some of my folders open plan living has access rights? Since I`m on your hosting, then if I crack it and your problems too! Why block?! |
| Answer: |
you hack or vulnerability in your engine or because of loss of password. these problems may not apply to the hosting. You can hire professionals to solve Your problems, for example http://www.revisium.com/ai/ |
| Question: |
never, never anything like I had! And here day-after-day access is closed! My IP 85.234.107.106. It is dynamic, I suggest that every day you report to? |
| Answer: |
added ip/ check your site, change all the passwords |
| Question: |
the vulnerability of my engine? I have wordpress - the most popular engine in the world. The password I changed repeatedly. By what right you lock me? I`m a year hosting paid for! Return the money - go to another supplier! |
| Answer: |
You read the forums...plenty to write about such hacks, WP is the most vulnerable CMS that has |
| Question: |
Demolished wordpress. Put joomla. ForbiddenYou don`t have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.Joola is also vulnerable CMS? |
| Question: |
Give access to the site |
| Answer: |
access granted. With the wrong settings and with the \"holey\" plugins joomla so as vulnerable. follow all the recommendations of the developer security |
| Question: |
Again a problem with the site sant38.ru... this time writes: the Connection was spasenova load time of page connection with the server was reset. Perhaps the site is temporarily unavailable or overloaded with requests. Wait a while and try again. If you can`t load any page check your Internet connection. If your computer or network protected by a firewall or proxy make sure Firefox is permitted access to the Internet.What`s the problem this time? |
| Question: |
You probably have all the customers on handwritten wildly protected the engines sit, right??? Your company, you see, are smarter than the developers of CMS Wordpress and Joomla, you can see all their vulnerabilities! |
| Question: |
I with you a week and 5 days out of 7 my honestly paid site did not work allegedly because of some spam. Are you to believe such nonsense? |
| Answer: |
we see vulnerabilities otherwise You would have immediately pointed at them. |
| Question: |
Yes, but the site is not working! Can`t go to either the main or via ftp. |
| Answer: |
site not working for another reason. now there is a powerful attack on the server itself. action is being taken |
| Question: |
Today the site does not work sant38.ru gives a 404 error. Prompt, pzhl, what`s the problem |
| Answer: |
Hello the site is running http://tools.pingdom.com/fpt/#!/bQGt7/http://sant38.ru/ where you see the error? |
| Question: |
I`m sorry all right. Thanks for the prompt |
| Answer: |
ok
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