| Question: |
Hello!Find today that the account bearloga(berguns.ru) pasuspender. Money in the account is.What`s the matter??!Please urgently. |
| Answer: |
Hello the reason http://www.spamhaus.org/sbl/query/SBL213799 because of your cqn ip in the black list. Write them that would rule out from the list on the EMAIL then we open the access for your ip, what would you check out the website and changed all the passwords |
| Question: |
Cheto I do not quite understand how it showed the ip, but still you call him \"our\". Have the IP of the server on which I hosus. Or do you want to say that our domain was on unique IP bolted at a price of a regular shared hosting? |
| Answer: |
you link otkryli? the website berguns.ru your? your Problem was created by your website. For the server created. Your ip was meant specifically Your ip, with which you enter the Internet ip of the server no one ever Your called. Access the site will be open only for your ip? that only you had access to the site until we do not solve the problem Access to You will be opened only after it is unblocked ip of the server. |
| Question: |
Yes, sorry, hurry, see us some crap hoisted |
| Question: |
And they write what language is necessary? |
| Question: |
And You can unlock ftp so I rubbed this folder with the Trojans? |
| Answer: |
this folder already deleted. You oenonidae with a letter to the service, in English(use google translate) and check for viruses your computer , most likely you have a Trojan stole passwords to account. But perhaps the vulnerability of CMS m not yet determined how the files came to you - |
| Question: |
They removed вродеhttp://www.spamhaus.org/query/bl?ip=Otkroete access? I can now my LEDs to give |
| Answer: |
access is opened check your site and change all passwords. Your account will be moved to another DC, because we just received the complaint and from the data center which is now located your website at the end of the transfer you will send new account details |
| Question: |
Thank you!Wow, how can this be? I principle on FTP and generally no bar no bar hosting not climbed since the new year and as far as I know no one too. Can do a vulnerability in the engine. You are not able to trace how naplodili these files?The password I changed to complex.Sergey. |
| Question: |
And now we have to wait until transports? So until they open the site? |
| Answer: |
in the ftp log is empty, the logs only access to these files. After you migrate to a different data center (in the USA) , we will send You new access details. please check for viruses your computer. about the website can obratites to the experts http://www.revisium.com/ai |
| Question: |
Yes, I have virus like like PAH-PAH no problems) Now I don`t do it ... svezheoshtukaturennoj earlier in the week on the laptop, but in General 90% of their working time in Ubuntu Linux.But just in case ran a test here - but with this wind I`ll most definitely anything associated with Berganza do not sign and files here with passwords is not kept. |
| Answer: |
are there any other computers having access to the account? |
| Question: |
Yes, there is an old laptop (the one I just recently gave at work, so Windows sizeincrement) that also dualbut Windows+Ubuntu, theoretically, it could leak to happen, I`ll check. Since that no longer work and I will not go. In General now then I act as follows:1. The password has changed on the complex, extra FTP poudalyat.2. From under Windows will not go for anything related to hosting in General. Now reboot to Ubuntu and, accordingly, only under Ubuntu on this laptop.3. The password don`t give it, is stored in encrypted lipase.Sergey. |
| Answer: |
the site can check out the antivirus http://www.revisium.com/ai a copy of the account is restored to another server. account on the current server will be deleted after the restore on the new |
| Question: |
Thanks, will definitely check it out. Anyway, I undertook to rewrite the engine, just no time to change, but in any case it will be rewritten to use the normal framework.Can you share how much time it will take to activate, but I was here the user \"presses\" :)Sergey. |
| Answer: |
request sent to server administrator, but dominoes to pass the time it takes to update the DNS. |
| Question: |
Sorry for the trouble, and ssh access to the hosting, right? Then just for a complete check of the site is recommended from a bash script to run |
| Answer: |
SSH Access, we do not provide, use FTP and cron. |
| Answer: |
Your account is migrated, details sent on e-mail [email protected] Change the DNS to a new one: ns1.host37.info
ns2.host37.info |
| Question: |
Thank you! |
| Answer: |
the DNS for the site berloga-guns.ru changed. |
| Question: |
Hello. Again sorry for the trouble, it seems the area has been updated, but the site gives a 403 error when entering the home, checked the rights on the public_html stood forbidden for other, changed on can read - did not help. I tried to remove .htaccess - did not help.Do not prompt, what there can be a hitch?Sergey. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
traceroute berguns.rutraceroute to berguns.ru (IP), 30 hops max, 60 byte packets 1 IP (IP) 2.738 ms 9.199 ms 9.175 ms 2 yotaaccessinterface (IP) 9.214 ms 9.817 ms 10.416 ms 3 * * * 4 IP (IP) 47.948 ms 47.965 ms 48.585 ms 5 IP (IP) 56.886 ms (IP) ms ms 57.398 57.974 6 (IP) 58.830 ms ms 31.154 mow-b4-link.telia.net (IP) 35.099 ms 7 IP (IP) 57.707 ms 57.044 ms ms 8 57.689 kbn-bb2-link.telia.net (IP) 82.266 ms mow-b4-link.telia.net (IP) 50.517 ms 50.534 ms 9 kbn-b3-link.telia.net (IP) 84.169 ms s-bb4-link.telia.net (IP) 82.097 ms 82.081 ms10 kbn-bb2-link.telia.net (IP) 86.588 ms te4-7.ccr01.cph01.atlas.cogentco.com (IP) 88.013 ms kbn-bb2-link.telia.net (IP) 87.987 ms11 kbn-b3-link.telia.net (IP) 95.527 ms te0-17-0-6.ccr42.ham01.atlas.cogentco.com (IP) 103.034 ms te0-17-0-0.ccr41.ham01.atlas.cogentco.com (IP) 102.246 ms12 be2257.ccr21.fra03.atlas.cogentco.com (IP) 86.328 ms be2268.ccr22.fra03.atlas.cogentco.com (IP) 76.652 ms be2257.ccr21.fra03.atlas.cogentco.com (IP) 78.504 ms13 te0-17-0-6.ccr42.ham01.atlas.cogentco.com (IP) 72.382 ms te0-4-0-0.ccr21.dca01.atlas.cogentco.com (IP) 164.681 ms te0-17-0-6.ccr42.ham01.atlas.cogentco.com (IP) 75.962 ms14 be2168.ccr21.atl01.atlas.cogentco.com (IP) 181.528 ms be2268.ccr22.fra03.atlas.cogentco.com (IP) 76.278 76.261 ms15 ms be2173.ccr22.iah01.atlas.cogentco.com (IP) ms ms 216.631 217.758 be2172.ccr21.iah01.atlas.cogentco.com (IP) 197.232 ms16 te4-3.ccr01.iah02.atlas.cogentco.com (IP) 202.896 ms be2169.ccr22.atl01.atlas.cogentco.com (IP) 212.273 ms te3-3.ccr01.iah02.atlas.cogentco.com (IP) 240.886 ms17 be2173.ccr22.iah01.atlas.cogentco.com (IP) 228.462 ms te4-1.ccr01.iah05.atlas.cogentco.com (IP) 211.542 271.703 ms18 ms (IP) ms 204.642 te4-3.ccr01.iah02.atlas.cogentco.com (IP) 209.405 ms 211.013 ms19 te4-3.ccr01.iah05.atlas.cogentco.com (IP) ms ms 271.573 204.833 218.531 ms20 (IP) 221.533 ms * *21 (IP) 225.581 ms (IP) ms 224.853 (IP) 230.313 ms22 * * *23 * * *24 * * *25 * * *26 * * *27 * * *28 * * *29 * * *30 * * * |
| Question: |
All razobralsya in the root directory .htaccess was to ban - Your experts it apparently did yesterday to configure access only for me and moved to this hosting with all website :) |
| Answer: |
Yes, we migrated the entire site one-to-one |
