| Question: |
Good evening. Website: helpstud.netСуть problem: when customer makes order, should be formed by letter and sent to my Inbox and the Inbox of the client. The letter did not come. |
| Answer: |
We apologize for this problem
At the moment on the servers, because of the frequent spam, e-mail channel is closed, we will predprinimaet measures
on this issue, but it is possible that the solution will be delayed.
Offer You an alternative.
Please register the email account mail.yandex.ru
After that, we mail Your domain will bind to mail.yandex.ru and mail
will work from Your domain but through Yandex.
You have the option are satisfied?
If you like them, this statement, make recommendations specified there.
yandex http://perpetum-mobile.ru/perenos-pochty-domena-na-yandex-pochtu/
Next, in Cpanel, change the mx record and it will work.
If there is any difficulty, you accomplish your goal and we will solve the problem.
once again we apologize for neudobstvo. |
| Question: |
trying to turn, stopped at the step: Step 2. To configure the MX sapacitabine Mpriority destination Действия0 helpstud.net Change Удалить10 mx.yandex.ru Change Adaletli wrong? |
| Answer: |
You can specify a new record with a priority of 10 and the address mx.yandex.gyy and the entry with a 0, the priority to remove.
|
| Question: |
added EMAIL box, what`s next? |
| Answer: |
you Have no mail account EMAIL in spanel, add them in the section email accounts and check sending emails to the same address. |
| Question: |
Added |
| Answer: |
Check the sent mail from this mailbox. |
| Question: |
Made the order on the website, but the mail did not come, went to the website EMAIL in your Inbox is empty |
| Question: |
the drawer test EMAIL sent and it has reached its destination |
| Answer: |
are You using a CMS? try to specify in the admin mail settings to use for sending the smtp Protocol: POP server: pop.yandex.ru SMTP server: smtp.yandex.ru IMAP server: imap.yandex.ru username: user@domain (for example EMAIL) Password: *** |
| Question: |
no, CMS is not ispolzuyet he wrote how to configure the smtp Protocol don`t know how |
| Answer: |
unfortunately, to use the mail() function will not work before configuring a new server. |
| Question: |
when to expect recovery?mx record to restore the old? |
| Answer: |
2-3 days. If you don`t want incoming mail to be unable to recover. |
| Question: |
Letters are needed, I have served all rabotaet still to be set up so the letters came via Yandex? |
| Question: |
Contacted the developer of the site, that`s what said about the smtp settings:\"the class that is used via SMTP can not\"what else can be done? |
| Answer: |
unfortunately nothing yet. |
| Question: |
When will the mail? |
| Answer: |
We can offer you transfer to another server. Transfers? |
| Question: |
And that for me will change? |
| Answer: |
After the transfer you will need to change DNS |
| Answer: |
work email |
| Question: |
well, let`s move to another serverat will permanently or temporarily?to change the DNS that in the settings? |
| Answer: |
please Wait. |
| Answer: |
please Check now.
|
| Question: |
The letters come. I settings no need to change? |
| Answer: |
no need |
| Question: |
Thank you |
| Answer: |
OK
|
