| Question: |
Good day!28.02 I worked with the site (I added photos, wrote articles, planned change all passwords for security)- all SUCCESSFULLY maintained.01.03 found everything that I was doing exactly 28.02 were not preserved, including all the changed passwords.What is the reason? |
| Answer: |
Hello. Your account has been migrated to a new server, as all other user`s accounts. |
| Question: |
Transferred exactly 28.02?Is it possible my work to restore or do I have to do it again? |
| Answer: |
We can bring you back to the previous server where there are your changes. |
| Question: |
And it will be better or worse for the site? |
| Answer: |
to the website, this is not true |
| Question: |
And why we moved to a new server? |
| Answer: |
on the old had a problem with the mail |
| Question: |
Is it possible for a 5 minute transfer on the old server, I will remove Backup and back? If it is problematic, then leave it as it is, I`ll do it all over again! |
| Answer: |
to remove a backup from the old server, you can visit: https://IP:2087/ it is available |
| Question: |
Does not pass the password to log into cPanel. Tried both new and old. |
| Question: |
Are there any limitations on the number of password entry? Several times I mistakenly entered the password from the erahost. |
| Answer: |
there is. Let your IP. |
| Question: |
My IPv4: IP |
| Answer: |
please Check now.
|
| Question: |
Does not work. \"Your input is invalid\" |
| Answer: |
a Full backup of your account from the previous server in the root account: cpmove-paul67.tar.gz |
| Question: |
Where I can get one? |
| Answer: |
you can download it via ftp |
| Question: |
Sorry, can`t detail. I`m not really good at that. |
| Answer: |
you Have an FTP client? If not you can also download it through the file Manager in spanel. |
| Question: |
I found cpmove-paul67.tar.gz using file Manager, but a download, and in response, \"failed to read file\". Maybe something else to try to get through https://IP:2087/? |
| Question: |
I gentle only with MySQL database paul67_taxi |
| Answer: |
please Check now.
|
| Question: |
Sorry - does not work.( |
| Answer: |
the database Dump in the root of the account. |
| Question: |
All OK. Thank you very much! |
| Answer: |
OK
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