| Question: |
Can`t login in control panel website, writes \"the Input is invalid.\".When you try to visit the site, directed to the address */cgi-sys/suspendedpage.SDS FTP does not connect. |
| Answer: |
Hello. please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
I don`t understand why do you need information about the domain, if hosting just does not work and is not even in the hosting control panel.>tracert bichkov-dmitriy.Gerasimovka route to bichkov-dmitriy.ru [IP]with the maximum number of jumps 30: 1 2 ms 2 ms 1 ms Dlink-Router.Dlink [IP] 2 6 ms 18 ms 7 ms IP 3 5 ms 6 ms 7 ms IP 4 6 ms 5 ms 6 ms ae-6.krdr-cr1-a.ug.ip.rostelecom.ru [188.254.36.249] 5 62 ms 69 ms 81 ms xe-1-2-0.frkt-ar3.intl.ip.rostelecom.ru [87.226.133.187] 6 68 ms 66 ms 63 ms gw-rostelecom.hetzner.de [IP] 7 71 ms 70 ms 62 ms core1.hetzner.de [IP] 8 72 ms 71 ms 72 ms core21.hetzner.de [IP] 9 92 ms 74 ms 70 ms juniper2.rz20.hetzner.de [IP] 10 94 ms 82 ms 90 ms hos-tr6.ex3k11.rz20.hetzner.de [IP] 11 79 ms 68 ms 134 ms matra.hostven03.com [IP]Trace complete.Please add the number of paid days that the hosting was not working. |
| Question: |
Would not say \"hosting just does not work\", and FTP is not working. |
| Answer: |
Details sent to EMAIL
|
| Question: |
Eugene, why you sent me the access details?? |
| Answer: |
potamu that you Yon can enter. with these details we can to login, checked |
| Question: |
Please re-read the whole ticket, not just the last message. |
| Answer: |
that is why you and sent details |
| Question: |
When you try to log on to one of the domains attached to your hosting, says that the account is suspended.http://www.bichkov-dmitriy.ru/http://healingroot.EN |
| Question: |
How does this relate to information?! |
| Answer: |
please Check now.
|
| Question: |
Thank you, worked. It was impossible to do it 4 days ago? You can throw me to the paid period of 4 days? So much time hosting was not working, at least. |
| Answer: |
please refer to the Department \"fiance\" |
| Question: |
Well, thank you |
| Answer: |
OK
|
