| Question: |
Good evening. found that the site is disabled, why?thank you |
| Answer: |
Hello. You were sent uvedomlenie about sending spam from your account also on the account was found viruses. home/novosad/public_html/images/stories/sono.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/explore.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/explore.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/gohack.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/explore.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/gohack.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/explore.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/explore.php: PHP.Hide FOUND
/home/novosad/public_html/images/stories/gohack.php: PHP.Hide FOUND pay attention to the security of your site |
| Question: |
give pliz the ip access IP |
| Answer: |
access is opened |
| Question: |
Deleted all suspicious files, put a ban on the entry in this folder |
| Answer: |
you have JCE component? |
| Question: |
Yes there is, update, or delete it? |
| Answer: |
through him might be hacking |
| Question: |
I can update it or delete, please include the website |
| Answer: |
what steps have been taken for that would be in /home/novosad/public_html/images/stories/ did not appear in php files? |
| Question: |
the folder is protected from read and write again, I can`t come because the ip has changed? what would double-check it, new IP |
| Answer: |
please Check now.
|
| Question: |
not working |
| Question: |
new ip ip |
| Answer: |
please Check now.
|
| Question: |
again, not CPanel not on the site itself, ip the same IP |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
does not work, ip is not changed |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corporation), 2014. All rights reserved.C:\\Users\\Administrator>tracert silkynostalgie.contrastive route to silkynostalgie.com [IP]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS IP 2 2 ms 1 ms 2 ms IP 3 7 ms 2 ms 2 ms IP 4 9 ms 9 ms 10 ms ix-lanet.maxnet.ua [IP] 5 9 ms 9 ms 9 ms ukrnames.kha.cloud-ix.net [IP] 6 11 ms 9 ms 9 ms german.blogway.ru [IP]Trace complete.C:\\Users\\Administrator> |
| Answer: |
please Check now.
|
| Question: |
right on the puck which was a newsletter put 555, hope it will help, please include the website |
| Answer: |
It does not help. Change all passwords, check the website for viruses, update the engine version to the latest and doubtful to turn off the plugins, delete unnecessary mailboxes. |
| Question: |
1. turned off about a dozen plugins, including JCE 2. To upgrade the engine 1.5 will not work ( you need to make a new website on this подумаем3. the password changed to admin and the most сpanel |
| Answer: |
please Wait, your request is sent to the administrator. |
| Answer: |
Your account is migrated, details sent on e-mail: EMAIL DNS changed. Wait for their updates. |
| Question: |
good afternoon, the site is not working, 403 error, what could be the problem? |
| Answer: |
please Check now.
|
