| Question: |
We stopped working website involume.pro tell, this is due to non-payment? It seems to be still 14 days. or is it related with the site itself? |
| Answer: |
Hello. As you have directed your domain? I see what you Nenashev DNS servers. |
| Question: |
I`m not very versed in this.I can say that previously, the domain was involume.net registered on another site, then we registered the domain for you (involume.pro) some time it worked normally, now stopped working, we changed nothing, except mail (translated it on Google). |
| Question: |
You can do to remove involume.net??? |
| Answer: |
is your main domain , it cannot be removed, only zamenit on Amen which there is no hosting |
| Question: |
And involume.pro??? |
| Answer: |
remove involume.pro panel then we can make it the primary |
| Question: |
can involume.pro make it the primary domain? |
| Question: |
cPanel - Subdomains - involume.involume.net --- delete this? |
| Answer: |
Remove the domain in spanel in Additional domains. |
| Question: |
Additional domains are only involume.pro |
| Answer: |
here it and delete |
| Question: |
All was removed. What now? |
| Answer: |
now involume.pro your primary domain |
| Question: |
The website still does not work. You can find out the reason?We just didn`t touch the file, changed nothing and suddenly found out that the site stopped working. |
| Answer: |
enter CSN ns1.hostven01.EN:91.231.84.106
ns2.hostven01.EN:91.231.84.129 in the properties of the domain. you are incorrect CSN |
| Answer: |
please Make a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after-click to select - enter to get to skopirovat here in the ticket
If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm |
| Question: |
CSN pointed out to those you have written.Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\Artem>tracert involume.lurasidone route to involume.pro [78.46.22.138]with a maximum of 30 hops: 1 1 ms 1 ms 1 ms KEENETIC_4G [192.168.1.1] 2 3 ms * 2 ms NEut [10.0.0.1] 3 * * * timed for the request. 4 * * * timed for the request. 5 * * * timed for the request. 6 * * * timed for the request. 7 * * * timed for the request. 8 * * * timed for the request. 9 * * * timed for the request. 10 * * * timed for the request. 11 * * * timed for the request. 12 * * * timed for the request. 13 * * * timed for the request. 14 * * * timed for the request. 15 * * * timed for the request. 16 * * * timed for the request. 17 * * * timed for the request. 18 * * * timed for the request. 19 * * * timed for the request. 20 * ^CC:\\Users\\Artem> |
| Answer: |
the server address 91.231.84.106 enter DNS
ns1.hostven01.EN:91.231.84.106
ns2.hostven01.EN:91.231.84.129
in the domain properties. you are incorrect CSN |
| Question: |
But Yandex also says \"timed .......\" |
| Question: |
-- Domains Information at your domains NS -- entry -- change(here change???)but I`ve already pointed out. but it is not prescribed, after clicking change everything remains the same way. |
| Answer: |
in Yandex specify the ip 91.231.84.106 |
| Question: |
he immediately changes?and then I`ll change, but nothing happens. |
| Answer: |
to update the DNS needs time CSN do not change instantly |
| Question: |
Hello.After all the sorrows of yesterday a working website,but today stopped working mail through Yandex.And in the domain settings have remained запись:ns1.hostven01.ru ns2.hostven01.hypocite is very important to us.Change already please choose this CSN that the site would work and mail through Yandex worked. Previously, I worked. |
| Answer: |
please Check now.
|
