| Question: |
Hello, in the last 20 minutes of the site constantly disappears and appears ошибка500 Internal Server of Eggegg what is it? Soon the problem will be solved? |
| Answer: |
Hello.
please Check the rights on folders and files.
license must be 644 for files 755 for folders. Permission 777 is prohibited and does not require
In the file .htaccess should not be of type php settings php_value, php_flag. php is running as cgi and make these customizations in the php files.ini .
error of the site You can see in the control panel, click error Log
|
| Question: |
With the rights all is normal, in the log there are no errors. Literally 20 minutes ago, started, update page, you receive the error, after some time upgrade all fine. But now all time shows the error 500 Internal Server Error |
| Answer: |
what is the address you can see the error? |
| Question: |
http://ryaninfo.ruСейчас again, everything is fine, but from time to time, although I do not spend any actions on the site. |
| Answer: |
amps. will notify when you receive this error again. |
| Question: |
Good day, now the website does not open at all. ryaninfo.ru half an hour ago everything was itapage. With the site I did nothing, because I am at work. |
| Answer: |
some problems in the data Center, now are working on this issue. We apologize for the inconvenience. |
| Question: |
Testwuide, long will it continue? The site is already 3 hours is not available |
| Answer: |
Hello. unfortunately the hackers have put us on notice. steps are being taken but the attack is very powerful |
| Question: |
I hope the data is stored? Just a DDos attack? |
| Answer: |
the problem with the network and not the server |
| Question: |
Thanks, we will wait |
| Answer: |
ok
|
| Question: |
Good day, how`s it going in DC? Still nothing works :) |
| Answer: |
the Problem is solved. We apologize for any inconvenience. |
| Question: |
Again do not fucking working, what have you got there? |
| Answer: |
Hello. Your site works fine - http://tools.pingdom.com/fpt/#!/biYksW/http://ryaninfo.ru/ What kind of error you have? |
| Question: |
Вотhttp://i.imgur.com/4JOR9AK.CDI вотhttp://i.imgur.com/mIwMBj4.png |
| Answer: |
please Make a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after-click to select - enter to get to skopirovat here in the ticket
If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\WINDOWS\\system32>tracert www.ryaninfo.ruТрассировка route to www.ryaninfo.ru [46.29.2.43]with a maximum of 30 hops: 1 52 ms 98 ms 99 ms dsldevice.lan [192.168.1.254] 2 2 ms 1 ms 1 ms 90.191.16.3 3 3 ms 1 ms 1 ms kjj-bb2-xe-2-0-1-0.ee.estpak.ee [90.190.134.224] 4 34 ms 34 ms 31 ms ams-bb1-xe-7-0-0-0.nl.estpak.ee [194.126.123.54] 5 51 ms 51 ms 55 ms amsix.as6663.net [195.69.144.121] 6 49 ms 49 ms 48 ms 31.210.11.38 7 * * * timed out for the request. 8 * * * timed for the request. 9 * * * timed for the request. 10 * * * timed for the request. 11 * * * timed for the request. 12 * * * timed for the request. 13 * * * timed for the request. 14 * * * timed for the request. 15 * * * timed for the request. 16 * * * timed for the request. 17 * * * timed for the request. 18 * * * timed for the request. 19 * * * timed for the request. 20 * * * timed for the request. 21 * * * timed for the request. 22 * * * timed for the request. 23 * * * timed for the request. 24 * * * timed for the request. 25 * * * timed for the request. 26 * * * timed for the request. 27 * * * timed for the request. 28 |
| Question: |
With phone also does not open. http://i.imgur.com/uKSHrTt.png |
| Question: |
The control panel on the hosting won`t open either |
| Answer: |
|
| Question: |
What about the phone? here скриншотhttp://i.imgur.com/QjaQ3aU.png |
| Answer: |
so the phone you have probably through the same network works |
| Answer: |
the brother phone has a cache? Try to clear the cache. |
| Question: |
No, a phone and a computer to work through different networks.The computer connected to the home Internet ElionА the phone works through a network of EMT cleared the Cache did not help. |
| Answer: |
With the computer, the website works fine? |
| Question: |
Now Yes, and it began to open. Can`t understand what the problem was |
| Answer: |
Apparently the page was cached. OK |
