| Question: |
Good day.Today when sending messages using our SMTP gives an error:http://img.ii4.ru/images/2014/03/28/479591_kiss_25kb.RDS than this could be the reason? |
| Answer: |
Hello. what changes were made on the website and through which server the mail is sent? |
| Question: |
Changes the website is no not been done, with a couple of hours ago everything worked.The server ssl://email-smtp.eu-west-1.amazonaws.com:465Я noticed that have changed the ip of our website, this could be some connection? |
| Answer: |
ip changed a month ago.
please Check now.
|
| Question: |
there are no changes, the same error |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
where you can see the error. please do not bring screenshots and a link to the page where you can see |
| Question: |
with the error you may encounter if you submit the form on this страницеhttp://ukraine-elections.com.ua/feedback |
| Answer: |
did you do any changes on the website, your account? |
| Question: |
On the website no changes were made.But I definitely noticed the change of ip of my website. A couple of days ago he was at the address 192.185.102.165, but today I saw that his address changed to 149.13.0.50, website, old ip 192.185.102.165 continues to work and is a version of the site 3 hours ago |
| Answer: |
the problem is checked |
| Answer: |
specify how you connect to the server whether the site has a binding to ip? |
| Question: |
I don`t know whether the site has a binding to ip. But I think I should have.After all, to connect to the FTP I go to the page your control panel http://erahost.ru/billing.php?do=hst_info and connect to the specified ip and now the IP in your panel replaced. The old IP was still my other website, via FTP to it I can connect. The result is the site is working now in two versions |
| Answer: |
we mean whether the website in svojih settings privyazannost to a certain ip? |
| Question: |
Don`t think so. In any case, when the past transfer, I don`t have to reconfigure accounted for |
| Answer: |
the problem is checked |
| Answer: |
please Check now.
|
| Question: |
it works, thank you |
| Answer: |
ok
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