| Question: |
website lukoma.the Russian Federation is not correctly displayed, I won`t climb.. would you like experts to help to understand what is it? do you have a backup of my site? |
| Answer: |
Hello. you have access to the admin panel of the site? try changing the template |
| Question: |
cannot login to admin panel http://xn--80atcfj8g.xn--p1ai/administrator/ beleberda hate it. |
| Answer: |
you are missing the files of the website. When you have a problem? |
| Question: |
what happened to this template? |
| Question: |
I only noticed today |
| Question: |
do you have a backup of the site? |
| Answer: |
please Specify exactly what you need to restore? |
| Question: |
you can find out how and where your site files, so as in future to prevent this. |
| Question: |
for example to restore the entire site two months ago |
| Answer: |
we have weekly backups. you haven`t answered the question - when? problem. |
| Question: |
try to restore the old version of the site. all winter we have not checked, only in the summer he needs to work. |
| Question: |
today I noticed the problem, but I haven`t opened the site for a few months. |
| Answer: |
\"the oldest\" backup was done just a few days ago and there those files, or rather the lack thereof. Do you remember what version of the engine of your website? files the admin panel can be taken from standard distribution archive. the template will likely have to change |
| Question: |
how many old backups you have? every week or old ones removed? |
| Answer: |
we have incremental backups. ie is recorded only the changes. not backups and backup on this one. is done weekly, full backup files for the account |
| Question: |
the fact that the guy who made the site there is no connection and where to find it I don`t know? how could this happen? it`s a virus? or the attacker? is it possible to trace the ip where the break-in? And the main question: who`s going to fix the problem? |
| Answer: |
we can`t answer your question because has come a long period of time. logs we do not and can not be very much time has passed. how to correct the problem we have described is to change the site template. To do this, go to the admin panel. because you don`t know what version dvirka you, we will try to upload a file from another site |
| Answer: |
go to admin panel and change the template |
| Question: |
thank You very much! try change the template as you said. make a backup now, so I won`t. |
| Answer: |
you can make a backup in the control panel, the menu - backup, create a full backup. |
| Question: |
guys, the website was made to order, job cost 40 000. he was then placed on the hosting, and now it`s gone. may th I do not understand?? the campaign now makes no sense to do a backup. Help me... |
| Question: |
let me get the password from admin, please look. |
| Answer: |
creating a backup started: backup-4.16.2014_17-42-02_lukoma8.tar.gz (Wed Apr 16 17:42:02 2014) [in progress] please Wait. |
| Question: |
I have not received a solution to the issue. how to return the site to its original form and where part of the site? |
| Answer: |
a Backup is created - change the subject. |
| Question: |
how to pay you with an account of kiwi Jack? |
| Answer: |
Hello. Create a ticket in the Department of Finance on this issue. |
| Answer: |
please create a separate ticket for finances in the Department of Finance. there to you will prompt how to be |
