Possible solutions of your questions

Hello!

the Problem is in your ISP that blocks the IP of our server. We can offer you transfer your account to another server, where it will be available.

please Make a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after-click to select - enter to get to skopirovat here in the ticket

If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm