| Question: |
Hello! I uploaded a file to your site, the title was in Russian, added the reference of this file to the main page of the site retained. After that was out the window, I don`t remember exactly but something like: file cannot be identified we need to change the encryption mode, and after that all that was on the website in the Russian language became ieroglife. What do I do now to fix it back? |
| Answer: |
Hello. what kind of file is it? Why the file name was in Russian? what window did you see? where you can see the problem? Please always give full and specific information |
| Question: |
File Microsoft Exel, his name was in Russian, when a reference to this file added to main page, clicked save got a small window I don`t remember exactly what it said something like:you need to update or change the encryption mode. And after that, it became this: http://ourshop.kz/ |
| Answer: |
where got? how pumped? what changed kodirovka? you have now a mixture of completely different character sets on the site. itself your site in 1251 , and partially works on utf8, it`s completely different and not compatible with each other encodings |
| Answer: |
go to site settings and look for how to get back to 1251, native Kirovka your site |
| Question: |
I have not changed anything in the settings when the site is 1251, the window climbed out on the page hosting main.tpl when clicked to save the changes.I understand that I am not quite correctly explain that fact is not particularly long and does not restore the state of the site say since yesterday? Or do I now need to find and remove the utf8 encoding? |
| Answer: |
you have edited using hoting main.tpl using a file Manager? without seeing what is exposed in it the encoding? ? get the path to the file, you ruined it. let`s try to load it from the backup. |
| Question: |
Yes through hostingfor I`ve uploaded in / Public_html/ourshop.kz/templates/blog-tt-101/......I immediately after this error was removed |
| Answer: |
who have you removed? main.tpl? the main file subloan site? |
| Answer: |
we`ve restored the file from backup |
| Question: |
I must have misunderstood you, here is the path:/ Public_html/ourshop.kz/templates/blog-tt-101/main.tpl |
| Question: |
thank you very much! Everything works. And sorry that were not able to bring normal situation) |
| Answer: |
just describe what you did, special terms are not needed. if you encounter such a situation just try to remember what exactly you did and where and just describe |
| Question: |
all well understood. Thank you |
| Answer: |
ok
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