| Question: |
05.02.2014 I asked you a question that my website attentive.ru doesn`t open from the territory of Kazakhstan. You moved my website to another server and the site started working. But for the past two days the website there again not opening. Tasted my companions from different cities. Please restore the performance of my site on the territory of Kazakhstan. |
| Answer: |
Hello. We can`t answer for the actions of Internet providers in Kazakhstan. we can transfer your account to another server |
| Question: |
And could it be that all providers in Kazakhstan have blocked my website? It`s not a conspiracy. And open my website tried people from different cities. S Internet is served by different ISPs. Let`s brings me it is very important that the website worked steadily. What should I do? |
| Answer: |
After migration, change the DNS on those domains which you have registered does not have the new one. |
| Question: |
all domains only you how to change the DNS I don`t know in the past some of these the transfer you did everything yourself, I don`t see it and where... Can I work with the site? |
| Answer: |
You want to first work with him and then issue a transfer? |
| Question: |
Can you just tell me how it won`t work? how many to me it will be impossible to make changes? And when exactly is the transition? I can do my job correct for you. |
| Answer: |
after changing DNS to the new, it will work in Kazakhstan within the shei-three hours....so make the transfer? |
| Question: |
Yes, of course, two or three hours, I`ll suffer |
| Answer: |
please Wait, your account is transferred. |
| Question: |
Thank you, waiting for your messages |
| Answer: |
migrated the Account details sent to e-mail < / span>EMAIL, check the entrance. DNS updated. |
| Answer: |
DNS changed.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Olesya>tracert attentive.Gerasimovka route to attentive.ru [IP]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms IP 2 24 ms 26 ms 28 ms node-1.pool-180-180.dynamic.totbb.net [180.180.0.1] 3 40 ms 27 ms 26 ms IP 4 31 ms 30 ms 31 ms IP 5 28 ms 29 ms 28 ms hundred-gi-0-6-0-1.kkm-gw-01.totisp.net [203.114.118.34] 6 33 ms 32 ms 33 ms HUN-gi-0-4-0-0.kkm-core-01.totiig.net [203.190.251.137] 7 * * * timed out for the request. 8 * 280, ms 280, ms linx.as6663.net [IP] 9 * 1067 ms 921 ms IP 10 371 ms 368 ms 371 ms IP 11 369 ms 368 ms 368 ms duna.hostven11.ru [IP]Trace complete.C:\\Users\\Rasmus> |
| Answer: |
on the bug you moved to the server from which you transferred the first time. you will transfer to another server, please wait |
| Question: |
Well wait |
| Answer: |
Sorry. Unfortunately we had to transfer your account to another server. Details sent on e-mail EMAIL Check the entrance please. |
| Answer: |
Details sent to EMAIL
|
| Question: |
Yes the site works, now I will ask the partners to check in with Kazakhstan. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to attentive.ru [IP]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms IP 2 26 ms 26 ms 26 ms node-1.pool-180-180.dynamic.totbb.net [180.180.0.1] 3 26 ms 25 ms 27 ms IP 4 31 ms 32 ms 29 ms IP 5 28 ms 29 ms 28 ms hundred-gi-0-6-0-1.kkm-gw-01.totisp.net [203.114.118.34] 6 34 ms 33 ms 31 ms HUN-gi-0-4-0-0.kkm-core-01.totiig.net [203.190.251.137] 7 * * * timed out for the request. 8 * 284 ms 284 ms linx.as6663.net [IP] 9 369 ms 370 ms 368 ms IP 10 369 ms 368 ms 368 ms IP 11 368 ms 368 ms 368 ms duna.hostven11.ru [IP]Trace complete.C:\\Users\\Rasmus> |
| Answer: |
you Have not also updated DNS. Wait for the update. |
| Question: |
now my website doesn`t open at all, it is the update of DNS? but for how long? |
| Answer: |
within the hour. |
| Question: |
Tell me when the website is working already? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Tracing route to attentive.ru [IP]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms IP 2 27 ms 27 ms 28 ms node-1.pool-180-180.dynamic.totbb.net [180.180.0.1] 3 26 ms 25 ms 26 ms IP 4 33 ms 30 ms 30 ms IP 5 28 ms 29 ms 29 ms hundred-gi-0-6-0-1.kkm-gw-01.totisp.net [203.114.118.34] 6 33 ms 32 ms 31 ms HUN-gi-0-4-0-0.kkm-core-01.totiig.net [203.190.251.137] 7 * * * timed out for the request. 8 * * * timed out for the request. 9 369 ms 368 ms 372 ms IP 10 369 ms 369 ms 369 ms IP 11 368 ms 369 ms 408 ms duna.hostven11.ru [IP]Trace complete.C:\\Users\\Rasmus> |
| Answer: |
you have a DNS cache. |
| Question: |
What is it?I don`t understand about what you say |
| Answer: |
this means that you have not also updated DNS. you need to wait for DNS are not updated instantly. It`s a long process. DNS updates from Internet providers , not on the server. |
| Question: |
Tracing route to attentive.ru [IP]with the maximum number of jumps 30: 1 2 ms 1 ms 1 ms IP 2 25 ms 26 ms 28 ms node-1.pool-180-180.dynamic.totbb.net [180.180.0.1] 3 29 ms 26 ms 26 ms IP 4 33 ms 30 ms 30 ms IP 5 29 ms 28 ms 30 ms hundred-gi-0-6-0-1.kkm-gw-01.totisp.net [203.114.118.34] 6 33 ms 33 ms 32 ms HUN-gi-0-4-0-0.kkm-core-01.totiig.net [203.190.251.137] 7 * * * timed out for the request. 8 * * * timed out for the request. 9 * 371 ms 372 ms IP 10 369 ms 371 ms 370 ms IP 11 369 ms 368 ms 367 ms duna.hostven11.ru [IP]Trace complete.C:\\Users\\Rasmus> |
| Question: |
I previously asked how long you said for about an hour, hour and a half passed, so I`m asking. How much more time? |
| Answer: |
we do not know. we are not responsible for updates to DNS from the Internet service providers. For you all depends on your Internet provider. |
| Question: |
did you do something and I was able almost immediately to work, you as it helps to speed up the process. The first time that so long I do not have access to my site. |
| Answer: |
we have no influence on your Internet provider. worldwide website dostupan http://ping-admin.ru/free_test/result/140688725140t5585b5sep1b6bhm20v.html |
| Question: |
I specifically raised the last correspondence, where, after the transfer of the site (also from Kazakhstan) you wrote me that the site was available should be changed in Vejle hosts some data. Didn`t have influence on my provider. I need access to my site. So email me these figures and where I can make a change, that the site became available on my computer now |
| Question: |
Here`s Your letter \"You can register in the hosts file Stroker attentive.gyy will be available to your website from the new server. Vladimir |
| Answer: |
IP we do not have any relation if you want to register using hosts list IP attentive.ru these settings affect only your computer and nothing more. |
| Question: |
I just copied past your letter, I do not know how is irrelevant, if it came from you, very strange. So these settings allow me to now begin to work with the site or not? When you start the transfer, wrote that it would take 2 hours, and now write that it is not up to you that this is only from my ISP, been a whole day, and I can`t work with the site. Would you then wrote, saying that the timing may be such and such... and all words are untrue and the time a whole day lost. |
| Answer: |
you can use these terms in hosts , namely IP attentive.ru and work with |
| Question: |
Thank you, now I`m going to do |
| Answer: |
OK
|
| Answer: |
OK
|
