Question: |
Hello! Please tell me, where did my sites soyuzforex.com and sport-bet.ru? The public_html folder is empty, I have not deleted and the account in General long time did not come.Thank you! |
Answer: |
Good day. Your question do expect an answer. |
Answer: |
Hello. this folder is not in our became. hence the file was gone a long time |
Question: |
Yes Eugene, I`m writing that I have not been on the account, but I did not delete 100%. 1.07 I paid for domain soyuzforex.com the website was still working, and sport-bet.ru also worked, and if memory serves it is in the middle of June everything was OK. In the ACC did not go then, that`s for sure. And now came only to see what had happened, and to contact You. So here goes... What to do now... |
Question: |
Even around the beginning of September or end of August still working sites, I came around the last time |
Answer: |
backup was done. your files and folders bolshinstvo system account is already there. |
Question: |
Well I have.. And then what? Ie threw up his hands and all I can not help? Interesting hosting in this case... the sites gone all goodbye |
Answer: |
if you have applied before, then all could be restored. |
Question: |
Guessed look in Google webmasters, 23.09 sites did not, can tell someone lagunilla? |
Answer: |
One of iznasi backup servers, Wu now repaired, it should launch tomorrow or day after tomorrow, it is likely that there are still files of Your sites, the chances are 50/50, as the server runs, we immediately proeram their availability and will notify You. |
Question: |
Okay. If no one lagunilla, I demand money-back |
Question: |
I`m not satisfied with the hosting where websites disappear |
Answer: |
please contact the Department of Finance . if you do not monitor the sites you will never find hosting that suits your needs. you`ve eliminated the vulnerability on the website ? 2014-08-24 you had found webshell /home/abbdull/public_html/soyuzforex.com/wp-content/uploads/2014/08/mad.php: PHP.Webshell-2 FOUND What did you do to solve? what version did you have the engine? how often do you update it? |
Question: |
and already shell has been found! when I asked what happened no one bothered to answer what the problem is, backups were told, or rather about their absence.except I have another 2 hosting in which faster respond and to the point.08.24 shell was found by whom? You? I was notified? |
Answer: |
we Have on the server regularly checks all files with two antiviruses. Reports are sent to users by email. we have all the backups. Your became no files because their fiction at the moment of creation Beka. If they were, would you have them restored. |
Question: |
in my mail there are no alerts except for periods, payment and correspondence with support |
Answer: |
we now check serera previously used. if files are found, we will restore, but the ageing of those backups will be large. |
Question: |
Thanks Eugene, it`s okay if old backups |
Answer: |
we will do everything we can. |
Answer: |
while backup was not found. there is another option, maybe have the old backups on the server which is now working. ego`s will mount in a rack, connect and we will check. |
Answer: |
unfortunately the file was not found. soobscha on what engines were installed sites |