| Question: |
Good day!Planning to move to your hosting, try service.Files and database is flooded, now would you look at it.Thank you! |
| Answer: |
Hello test domain miairene.testv3.erahost.ru |
| Question: |
Thank you!Probably, I something not so do, the page does not open, instead the browser is rocking download the file without an extension (the same thing happened when I dialed, as indicated in the faq http://IP/~miairene).I moved the website files from another Joomla hosting. |
| Answer: |
check the settings in the file .htaccess, we renamed it _.htaccess and the site started working. |
| Question: |
Thank you, see! |
| Answer: |
Thank you, that appealed to customer support. |
| Answer: |
the address of the site miairene.testv3.erahost.ru what does http://IP/~miairene the website http://miairene.testv3.erahost.ru/ works |
| Question: |
on http://IP/~miairene read in faqработают both |
| Answer: |
http://IP/~miairene this is not the domain name. mod_rewrite with this address will not work. |
| Question: |
Thank you very much. |
| Answer: |
OK
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| Question: |
Good evening!mod_rewrite is still not working, had a website http://buketic.ru dns rewritten (checked), and the references menu lead to a 404.Googling, say, the case in .htaccess, but the site does not want to work. |
| Question: |
Admin gives 500 - An error has occurred. |
| Question: |
Please tell me what version of php on the server? |
| Answer: |
the default 5.3 if You require another version You can change it in cPanel, under \"Select php version\". |
| Answer: |
on the server have all the existing versions of php to choose you can in the control panel to select php version |
| Answer: |
Hello.
please Check the rights for folders and files.
Rights should only be 644 for files, 755 for folders. Permissions 777 prohibited and do not require
In the file .htaccess should not be of type php settings php_value, php_flag. php is running as cgi and the parameters entered in the php files.ini .
Error You can see in the control panel, the error Log
|
| Question: |
rights order .no htaccess php_value or php_flag |
| Question: |
And here http://curiositylab.ru/miaarea/tennisterrasse/live-streaming everything works, try to dig in this direction.I just thought you might have some ready answer. |
| Question: |
Copied the contents .htaccess from the terrace, it worked, the question of corsage is removed.Thank you for your attention) |
| Answer: |
OK
|
| Question: |
Good day!Before the end of the test period of 5 days, but my sites blocked.It is in order?I was planning to use your hosting, how many days before the expiry of the payment websites are blocked? |
| Answer: |
Hello. Your website is highly infected and your credit card attempt to send spam. How do you explain this? |
| Question: |
I answered you in a nearby thicket! |
| Answer: |
the Log sent to EMAIL |
| Question: |
Thank you!Looked. This website 1.5.I can`t get into admin area to delete a folder twifan and replace the affected file on the good in miaarea.This is a consequence of blocking? |
| Answer: |
report from what ip you will be working |
| Question: |
on the website 2ip.ru says that my IP IP(sorry, I don`t understand it) |
| Answer: |
open access |
| Question: |
Doesn`t open http://IP:2082/login/ with three browsers, other sites are opening. |
| Answer: |
please Check now.
|
| Question: |
Thank you, it worked.Start. |
| Answer: |
OK
|
| Question: |
Demolished folder twifan (and, in any folder, tvd, she`s on the same engine),miaarea removed the infected files and upload the good, the password in the admin have changed,deinstallirovat jce component (googled it there are vulnerabilities).Please check again for viruses.I hope the rest of the websites in order and can include for visitors (I have already rewritten and earned dns, today I would like to pay for hosting). |
| Answer: |
open access |
| Question: |
Thank you! |
| Answer: |
OK
|
| Question: |
Hello!Could you check again for viruses my sites?I found this public_html/miaarea/tennisterrasse/templates/skyextend-tg/html/com_content/archive/component.php there is a virus that adds the source code of the page is a link to a poker site. |
| Question: |
Google says that it is hidden is developers template. |
| Answer: |
please Wait, your issue is being dealt with. |
| Answer: |
our anti virus software found nothing. use http://www.revisium.com/ai |
| Question: |
Thank you!Sorry for the stupid question, I need Dr. Dolittle to place in a folder on the hosting and launch?There are manual windows but I have mac. |
| Answer: |
Ask what you have difficulties. The script works from the site folder and run it via the link on the domain. |
| Question: |
The difficulties encountered with the fact that I wasn`t doing anything.Will Google step by step instructions. |
| Answer: |
how to use the script provided on the same site. http://www.revisium.com/ai they also offer services proverty and treatment. |
| Question: |
thank you!I`ll figure it out) |
| Answer: |
OK
|
| Question: |
Hello!I added one site to the public_html/miaarea/tvd, the site is working fine.I have two questions: 1. Could you check it for viruses?2. Can I, in principle, to address you with a request to check a website for viruses?I treat the site, for which you blocked the account and I have two, one of whom may be infected (and not infected).And I need to check?I was thinking maybe make a test ACC and get them to fill in below the applicable sites not to risk? |
| Answer: |
Hello.
a Tool to scan for viruses http://www.revisium.com/ai/ Check your computer for viruses. We periodically check all sites on the hosting. Individually keep an eye on your website we have no way, it is the duty of the administrator to whom you are. |
| Question: |
I checked.But, if the site will be all the same virus, you will let me know about it, kindly block all my sites? |
| Answer: |
We will notify you by e-mail, the website is blocked to prevent further infection of other sites until it is clear. |
| Question: |
Thanks for your answer :) |
| Answer: |
Thank you for contacting customer service. |
