| Question: |
Good day, please help to resolve the issue with the subdomain.The primary domain zdorovaya7ya.com we created a subdomain shop.zdorovaya7ya.com but now when you click on this address will open the site without styles, if you enter with a slash - zdorovaya7ya.com/shop the site opens properly. Tell me how to solve the problem that the address was correct - shop.zdorovaya7ya.com? |
| Answer: |
Hello. you need to check file paths and write them correctly. is your website configured to work with file paths zdorovaya7ya.com/shop not shop.zdorovaya7ya.com Wat http://tools.pingdom.com/fpt/?testurl=shop.zdorovaya7ya.com#!/dxreUv/shop.zdorovaya7ya.com |
| Question: |
The way spelled out is true, the engine is clean and when you install paths are generated automatically.The way one in one same as on another sub-domain, only by providing the correct name.For example, we have a website web-masterskaya.com, there exists a subdomain shop.web-masterskaya.com and it works correctly, but shop.zdorovaya7ya.com in similar ways, does not work as it should. |
| Answer: |
what is the difference between these sites? you you originally stabilizate? on the subdomain? |
| Question: |
These sites differ only in that one is working properly, and second to none under equal conditions.The engine was installed on a subdomain. I mean, You can see, there is no website then and there. clean engine, no code edits or anything like that. |
| Answer: |
the folders in which are located sites over the domain form a subdomain? try to move the folder above the folder of the domain |
| Question: |
The shop folder (the subdomain name) is located directly inside the public_html folder. So here are all the files of the main site (zdorovaya7ya.com). Me to make the shop folder outside public_html? |
| Answer: |
if the folder is public_html .htaccess with redirect rules then it might interfere with the operation of the site on the subdomain. create a subdomain above the public_html folder |
| Question: |
Yes, thanks for the advice, exactly .htacces primary site affect the subdomain. Prompt, please, what is the path for downloading files must have the subdomain? Now it has the path public_html/shop, and what should be? |
| Answer: |
okeefe when you create a subdomain the path /shop |
| Question: |
Thanks for the help with the last issue sorted out. |
| Answer: |
thank you for contacting tech support |
