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Question: Good afternoon. Please tell me. You moved the account on to a server in Europe, but not in the US. Because I have problems with the connection.
Answer:

Hello. your website in Europe and not in the United States, specifically in Bulgaria

Question: My sites and control panel are not loaded. Error ERR_CONNECTION_TIMED_OUT
Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Question: I work in Ubuntu. Results трассировкиtraceroute to vmatke.ru (IP), 30 hops max, 60 byte packets 1 5-12-88-1.residential.rdsnet.ro (IP) 1.288 ms 1.634 ms 1.734 ms 2 (IP) 6.212 ms 6.704 ms 6.690 ms 3 (IP) 6.653 6.654 7.235 ms ms ms 4 IP (IP) 7.223 ms 7.818 ms 7.807 ms 5 IP (IP) 7.167 ms 7.757 ms 7.842 ms 6 IP (IP) 10.826 ms 17.951 ms 5.827 ms 7 IP (IP) 58.538 59.153 ms ms xe-2-3-1.frkt-ar2.intl.ip.rostelecom.ru (IP) 59.122 ms 8 te3-8.ccr01.fra08.atlas.cogentco.com (IP) 59.351 ms 59.706 ms 59.692 ms 9 te0-4-0-11.rcr21.fra06.atlas.cogentco.com (IP) 60.669 ms te0-7-0-32.rcr21.fra06.atlas.cogentco.com (IP) 62.396 ms te0-4-0-23.rcr21.fra06.atlas.cogentco.com (IP) 51.380 ms10 be2304.ccr41.fra03.atlas.cogentco.com (IP) ms ms 65.465 64.946 66.549 ms11 be2229.ccr22.muc01.atlas.cogentco.com (IP) 83.155 ms be2228.ccr21.muc01.atlas.cogentco.com (IP) 89.513 ms 79.714 ms12 be2223.ccr21.vie01.atlas.cogentco.com (IP) 71.721 ms ms 71.418 be2200.ccr21.vie01.atlas.cogentco.com (IP) 63.997 ms13 be2046.ccr21.sof02.atlas.cogentco.com (IP) 79.837 ms be2222.ccr21.bts01.atlas.cogentco.com (IP) 73.060 ms be2046.ccr21.sof02.atlas.cogentco.com (IP) 80.657 ms14 be2196.ccr21.bud01.atlas.cogentco.com (IP) 80.138 ms be2197.ccr21.bud01.atlas.cogentco.com (IP) 70.637 ms (IP) 112.976 ms15 be2195.ccr21.buh01.atlas.cogentco.com (IP) 109.074 108.556 ms ms te0-0-1-2.rcr11.hkv01.atlas.cogentco.com (IP) 101.910 ms16 german.blogway.ru (IP) 109.519 ms te0-0-1-2.rcr11.hkv01.atlas.cogentco.com (IP) 100.862 ms17 101.083 ms german.blogway.ru (IP) 108.065 ms * 119.273 ms18 * * *19 * * *20 * * *21 * * *22 * * *23 * * *24 * * *25 * * *26 * * *27 * * *28 * * *29 * * *30 * * *
Answer:

please configure correctly your mail client. your ip is blocked firwall for trying password to the mail account


csf.deny: IP # lfd: (smtpauth) Failed SMTP AUTH login from IP (RU/Russian Federation/-): 5 in the last 3600 secs - Tue Oct 14 09:37:13 2014


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