| Question: |
Good day, well here again I do not fit the password to log on to the virtual server, although again I haven`t changed, and it happens from time to time. I look forward to when you sync it with your account, as always. |
| Answer: |
Hello. Are you sure no one except you no longer have access to the isp panel? |
| Question: |
Sure, only ftp user |
| Answer: |
stat /etc/passwd
File: `/etc/passwd`
Size: 1352 Blocks: 8 IO Block: 4096 regular file
Device: 4bh/75d Inode: 14550457 Links: 1
Access: (0644/-rw-r--r--) Uid: ( 0/ root) Gid: ( 0/ root)
Access: 2014-11-13 15:19:04.000000000 +0400
Modify: 2014-11-12 15:18:21.000000000 +0400
Change: 2014-11-12 15:18:21.000000000 +0400 changes in the passwd file were 2014-11-12 |
| Answer: |
here you change it ip b p 46.167.95.226 your subnet now you 46.167.66.229 Nov 12 15:18:21 [21107:119] INFO Request [46.167.95.226][smg] `name=smg&passwdgen=*&passwd=*&confirmgen=*&confirm=*&func=ftp.edit&elid=smg&sok=ok` |
| Question: |
It turns out that when I change the password on the ftp client and then change all the password to the server. So what? Because in this day 2014-11-12, I changed the current ftp user. |
| Answer: |
the password synchronized with the password now billing |
| Answer: |
you changed the user password smg the server is not and cannot be any password. you have a smg user, you have changed the password and then try to connect the old the user cannot have multiple passwords |
| Question: |
Everything, in short, I realized that You have yet to complete the ridiculous, I did not change the password on the panel and why it has changed I don`t know what I changed is the password for ftp user. And okay, it was once, but no, constantly saying that I have changed it, well then I`m a lunatic. I know exactly what panel do not have access nobody except me and after 3-5 days to face these. You told me saying that will be no problem. Yes server problems I`m not happy, but kept asking for password I`m already tired. Poset or need to do something quickly, oops and password it does not fit, sit here and prove that you not a camel. |
| Answer: |
is No password on the control panel there is no!! no password, no server, no panels. you changed your password smg user user smg you have one ftp user smg and the smg polzovatel panelit it`s the same user and password it has one |
| Question: |
Well, then how do You jasnita me that when I changed the password, on the advice of one of your colleagues on the panel, they were different. The password for Your billing and password from the control panel, but then it started, the password is not suitable, synchronized, well the password has ceased to change and he`s still 5 times that to not fit. And constantly tell me that I changed. |
| Answer: |
the billing password is the password of buildinga, billing is physically located on another server and you have a user billing at smg provides generally may not be hosting again - there is no password on the control panel no and can NOT be! You log in panel with opredelennym login, login this smg. He has the right to all the services of your service. He has the right to verisity panel and ftp We do not know what your password is. we have no passwords in the clear, we do not know physically there is no way to know what password on what you minalee, therefore, to regain access we change you password that matches the password in the billing system, which you know is guaranteed since entered the billing and wrote the ticket. do Not confuse the billing and your account on the server |
| Answer: |
according to the logs it is clear now that the password has changed you, in past times, you probably changed your password |
