| Question: |
Hello,we received a letter about the alleged infringement of proprietary rights.We have reviewed this letter and has removed the corresponding content on the page.Notice of removal sent them in response to the letter.Sincerely site administration hdkinomaxx.ru |
| Answer: |
Hello. Thank you for reported. Since You`ve reacted to this problem, in particular, complaints should not be received. |
| Question: |
Hello,we received a letter about the alleged infringement of proprietary rights.We have reviewed this letter and has removed the corresponding content on the page.Notice of removal sent them in response to the letter.Sincerely site administration hdkinomaxx.ru |
| Answer: |
OK
|
| Question: |
Hello,we received a letter about the alleged infringement of proprietary rights.We have reviewed this letter and has removed the corresponding content on the page.Notice of removal sent them in response to the letter.Sincerely site administration hdkinomaxx.ru |
| Answer: |
will post on the website information. for owners that they contacted you and did not write to the data center |
| Question: |
information for owners has long been placed on our website.(bottom of website). |
| Question: |
here is the link http://hdkinomaxx.ru/content/pravoobladatelyam |
| Answer: |
then why they write in a data center? contact then ruprotect.com they`re on you complaining |
| Question: |
We wrote them...nothing in response, they have not yet been sent. |
| Answer: |
wozmozhno should then add the contact information in each message on the website? |
| Question: |
Hello.We immediately removed the content for which a complaint was received and reported in the response letter.Sincerely administration Hdkinomaxx.ru |
| Answer: |
Hello. we do not see that the material was removed http://hdkinomaxx.ru/content/ubit-gonca-2014 |
| Question: |
possmotrite video removed,we immediately noticed the mourning had been removed,when it sent almost instantaneously the Scripture.Mourning came to the video movie to kill the messenger.Video removed from this page. |
| Question: |
Why not respond to EMAIL letters we don`t know |
| Answer: |
you received a reply from the complaining party? if not - delete the whole page http://hdkinomaxx.ru/content/ubit-gonca-2014 |
| Question: |
no haven`t received it yet. |
| Question: |
And now the page breaks right?They asked me to delete the video on this page.We`ve removed. |
| Question: |
here is their letter, the Work \"Kill the messenger\" / \"Kill the Messenger\" production: USA, 2014 (owner, OOO \"Top Film distribution\"; |
| Answer: |
there is mourning, there is violating and what is not for us to decide. one day or provide the answer here ruprotect.com or delete the material |
| Question: |
but they don`t answer |
| Question: |
how can I communicate with them if they ignore the letter?They asked me to remove the video from the page and not the page |
| Answer: |
there is a mourning prislanyh in the data centre - requirement to remove material |
| Question: |
You can tell them that the video was deleted.Let check |
| Answer: |
we are not administrators of Your website should tell them You. does removing the news is a huge problem? You have already forgotten sample problem |
| Question: |
It`s all clear.We wrote to you that replied immediately after receipt of the complaint.Was sent and a follow-up letter.Just do not understand why they do not respond. |
| Answer: |
unfortunately we do not know. Problems nebylo if they we written, but they write in a data center, and it threatens the termination of the contract if the complaints will be too much. |
| Question: |
We try to promptly delete the video from our website,to which came the complaint.And through you, to solve this problem,so you don`t block the account?Just earlier we reported that came mourning and the video removed.This time we sent them a letter literally 40 minutes after their complaints |
| Answer: |
OK
|
| Question: |
Hello.We received a letter-complaint to the material video.We are ready to remove it |
| Answer: |
open access |
| Question: |
excuse me,what time is it predostavlyaetsya to remove the video.Why the account is immediately blocked after a time after a complaint is filed? |
| Answer: |
we sent you the message a few times. |
| Question: |
A few times ?Globat: \"ERA Host\" To: alexpolСегодня, 9:58 |
| Question: |
You are given how much time the data center to the videos from the website was removed? |
| Answer: |
usually 24 hours but You are already very nervous. |
| Question: |
So please get in touch with us by mail.Video removed |
| Question: |
They don`t even answer |
| Answer: |
they are not working with clients`s customers. You need to find out why complaining of stone constantly writes Yong you and in the data center |
| Question: |
Why?competition of course |
| Question: |
We send them every time a delete message,and they still write to your data center.And block even not in a day,and by the time |
| Answer: |
the competition is Yong what, they`re doing their job |
| Question: |
It is clear that their work.Can be like that with you to solve the issue that the account is not blocked so soon. |
| Answer: |
how long you are able to respond to their mourning? |
| Question: |
Let`s say today mourning came at 10 o`clock.During high noon we react to their mourning.Minimally if we see the mourning in 1-2 hours |
| Answer: |
how much time do You need to eliminate the complaints? |
| Question: |
in the afternoon |
| Answer: |
OK
|
| Question: |
Hello,we received a letter about the alleged infringement of proprietary rights.We have reviewed this letter and has removed the corresponding content on the page.Notice of removal sent them in response to the letter.Sincerely site administration hdkinomaxx.ru |
| Answer: |
Hello. Good |
| Question: |
Hello,we received a letter about the alleged infringement of proprietary rights.We have reviewed this letter and has removed the corresponding content on the video page..regards website administration hdkinomaxx.ru |
| Answer: |
OK
|
| Question: |
Just noticed your message and ready to delete the video.We agreed that during the afternoon of the deleted content and the account is already locked.How to log in to your panel |
| Answer: |
please Check now. |
| Answer: |
Also write to the copyright holder. |
| Answer: |
we also asked about blocking of content and we can not respond. Inform on the removal of content. |
| Question: |
Video removed from this page |
| Answer: |
to accomplish your goal ruprotect:. |
| Question: |
okay |
| Answer: |
OK |
| Question: |
access to the site provide for the removal of content |
| Answer: |
Hello. Access is opened. Will notify the rights holder of the content removal. |
| Question: |
Video removed from the page |
| Answer: |
OK |
| Question: |
We notified the owner and sent a message to delete the video on the page.Access is open? |
| Answer: |
Yes. Check the operation of the site. The site is available - http://tools.pingdom.com/fpt/#!/dD9flM/hdkinomaxx.EN |
| Answer: |
Why is the content available? http://hdkinomaxx.ru/content/drayver-na-noch-2014 We have published and the material is not removed. You want lock your account for a day? |
| Answer: |
you Have on the page specified: \"Watch online movie the more the Driver for the night on the following Hdkinomaxx completely free in good quality without registration.\" |
| Answer: |
please Edit the description. |
| Question: |
Actually on this page there is this film for viewing online,and there`s a trailer for it |
| Answer: |
we kindly request to remove this page from Your website |
| Question: |
Page dressed.Frankly the copyright holder asked me to remove the videos from the website and not the whole page |
| Answer: |
thank you for your cooperation |
| Answer: |
OK |
| Question: |
You tell me and they said that has been deleted page? |
| Answer: |
They complain about the material container and give you a link, it is logical to referring to the material of fiction. But once you left the trailer, then they will not show mourning, but the text which I have pointed out better to remove. |
| Answer: |
re appeal of this material inadmissible. we`en know they will get accustomed removed Ola You or not, because they did not answer, You suspect that, too, and complaining to the data center they will be. |
| Question: |
Hello,open access to the site? |
| Answer: |
access is open to You. after removal of the material we will move Your website to another data center. |
| Question: |
Material is missing |
| Question: |
Please include the website for General access |
| Answer: |
now we moved the website and enable sharing |
| Question: |
and on this server you can not leave? |
| Answer: |
no, the complaints are to a white heat, we brought in the Department data center |
| Question: |
You have already suffered? |
| Answer: |
at the end of the migration, We`ll let you know. Wait. |
| Question: |
How much time approximately will take the transfer? |
| Answer: |
today, during the day he will be moved. |
| Question: |
We understand that the site is moved,we need to change the DNS |
| Answer: |
no, the site is transferred. transferred 28% fallow |
| Question: |
and you transfer only one website to another data center? |
| Answer: |
no, the whole account. now comes the copying file |
| Question: |
to change DNS you will need? |
| Answer: |
Yes, of course, and so You were sent details |
| Answer: |
http://compukter.ru/ runs |
