| Question: |
Why blocked my hosting account? |
| Answer: |
Hello. for spamming spam rasulallah from the folder /home/vgosti/public_html/wp-content/themes/wpresidence-child let ip with which you will elabotate, we will open you the access that you have cleaned the site and changed all the passwords |
| Question: |
Tell and two IP possible?If not, then here is the IP if you can data then also this IP |
| Answer: |
access to the specified IP is opened. |
| Question: |
Thank you! |
| Answer: |
OK |
| Question: |
Mr problem is solved, unlock pliz |
| Answer: |
how have You solved it? |
| Question: |
the programmer says that in the template code error |
| Answer: |
the problem is not in error and that VA SV theme was a virus. You need to check the site for the presence of extraneous files to change all passwords. |
| Question: |
Eugene, we completely changed the child theme /wpresidence-child, checked plugin basic theme, changed all the passwords, advise maybe it`s better to completely remove and the new one will deliver? |
| Answer: |
if the subject was infected it is better to put the new ones . also check the plugins |
| Question: |
we have disabled this theme set a standard,unlock |
| Answer: |
OK
|
| Question: |
Good day!Tell me and WordPress is not necessary in any case to change or it was just in the topic? |
| Answer: |
Make a backup of the account, check the compatibility of the current theme with the new version of WordPress and update the engine to latest version. |
