Question: |
You can find out what has blocked the account? and why I can`t connect to FTP to get your website and other files? |
Answer: |
Hello. the Website freeff.ru does not work with our server. What kind of website is it? |
Question: |
That`s about it, I just changed the IP to another server since you have blocked possible causes:1 Not оплатил2 Ended test period3 Broke profilepost all the time on your hosting, not been such and in all that time the site had almost not changed, in order to violate any rules |
Answer: |
Changed the IP of the server. Specify the new IP |
Answer: |
DNS servers: ns1.hostboxdns.info:IP ns2.hostboxdns.info:IP |
Question: |
Tell me why I can`t get to the control panel site. And FTP is also not able to connect |
Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
Question: |
http://prntscr.com/75zf8wкак whatever the operation is repeated |
Question: |
this is a screenshot, copy failed |
Question: |
http://prntscr.com/75zhk7 |
Answer: |
to copy is very simple, do not rush and carefully watch the instructional videos http://ded07.net/helphost/tracert.htm according to your trace it seems to block from the Internet provider. |
Answer: |
please make the trace to the servers IP and IP |
Question: |
http://prntscr.com/75zzdoа on the first IP, the IP still fails. |
Answer: |
please do not trace a screenshot and copy in the ticket, it`s very simple. again. carefully watch the instructional videos http://ded07.net/helphost/tracert.htm we can move You server IP |
Question: |
please move then.I now tried using anonymizer, but still did not work.How long will it take to transfer? |
Answer: |
already moved details sent to change the DNS domain specified in the details. the message in the panel don`t pay attention |