| Question: |
Hello!Could you on my account to remove all the data, that is to make a blank account like I just got access?I want to replace the current software, WordPress and started to delete files via FTP, but something that`s sooo much time it takes and I`m afraid that will remove all left occupied disk space with unnecessary files.Thank you |
| Answer: |
Hello. You can recreate the account from scratch? |
| Question: |
I managed to delete all files from public_html and if I delete all the DB mascula the same sort of enough?If so, can the ticket be closed. |
| Question: |
most importantly, what would the extra files left, I just the whole system I do not know, but it seems like beyond publichtml files will not Scam... maybe there is still something left... I would like that place was the maximum free for new version |
| Question: |
Oh and for future reference, to reset all settings, delete files and database as it is possible from kapaneli or somewhere else yourself?Flipping through the FAQ, the answer was not found. |
| Answer: |
We can delete Your account and create his Ponoi, then everything will be as default, but all data and settings will be deleted. |
| Question: |
Let`s do as you say, Vladimir, a good account and create it anew. Any special settings I did, so nothing to lose.Thank you. |
| Answer: |
account is recreated. |
| Question: |
Thank you! |
| Answer: |
Thank you, that appealed to customer support. |
