| Question: |
Hello. Please help to restore the site. After you update one of the plugins, the site has become buggy. I deleted all files and DB and then uploaded again to the server computer from a backup, but the site is not working. What to do? |
| Answer: |
Hello. Please give the link where you can see the error. |
| Question: |
http://www.samurskaya.ru |
| Question: |
So, will you help me? |
| Question: |
While you wait - he will do quickly! |
| Answer: |
our website is displayed normally. |
| Question: |
Again ceased to appear. Maybe something wrong with the rights on files and folders? |
| Answer: |
Hello. proverit please don`t hacked the site. you had all the files with 755 rights and a lot of processes 903369 vicind 20 0 347m 9444 32m S 0.0 0.1 0:00.28 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
906856 vicind 20 0 339m 9344 36m S 0.0 0.1 0:00.21 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin-ajax.php
915380 vicind 20 0 340 60m 9380 S 0.0 0.2 0:00.19 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915439 vicind 20 0 340 9356 13m S 0.0 0.0 0:00.20 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915479 vicind 20 0 340 9360 9356 S 0.0 0.0 0:00.24 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915605 vicind 20 0 340 9356 33m S 0.0 0.1 0:00.27 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915701 vicind 20 0 340 9360 9356 S 0.0 0.0 0:00.25 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915863 vicind 20 0 340 9360 9356 S 0.0 0.0 0:00.25 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
917432 vicind 20 0 333m 9364 9360 S 0.0 0.0 0:00.14 /usr/bin/php /home/vicind/samurskaya/index.php
918568 vicind 20 0 333m 9492 9360 S 0.0 0.0 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
919750 vicind 20 0 333m 9364 9360 S 0.0 0.0 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
926297 vicind 20 0 333m 9360 9608 S 0.0 0.0 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
948450 vicind 20 0 336m 9700 9696 S 0.0 0.0 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
949514 vicind 20 0 333m 9360 9416 S 0.0 0.0 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
951670 vicind 20 0 333m 9392 24m S 0.0 0.1 0:00.24 /usr/bin/php /home/vicind/samurskaya/index.php
954617 vicind 20 0 333m 53m 9392 S 0.0 0.2 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
957942 vicind 20 0 333m 53m 9392 S 0.0 0.2 0:00.19 /usr/bin/php /home/vicind/samurskaya/index.php
967860 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.17 /usr/bin/php /home/vicind/samurskaya/index.php
978789 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.23 /usr/bin/php /home/vicind/samurskaya/index.php
978876 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.23 /usr/bin/php /home/vicind/samurskaya/index.php
979153 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.15 /usr/bin/php /home/vicind/samurskaya/index.php
979308 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.21 /usr/bin/php /home/vicind/samurskaya/index.php
979501 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.17 /usr/bin/php /home/vicind/samurskaya/index.php
981274 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.19 /usr/bin/php /home/vicind/samurskaya/index.php
982489 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
984055 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.18 /usr/bin/php /home/vicind/samurskaya/index.php
990273 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.20 /usr/bin/php /home/vicind/samurskaya/index.php
1011507 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
1012781 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
1015306 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
1019043 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.30 /usr/bin/php /home/vicind/samurskaya/index.php
1021746 vicind 20 0 334m 48m 9404 S 0.0 0.2 0:00.31 /usr/bin/php /home/vicind/samurskaya/index.php we will open the access for Your ip it is also possible this problem is created by your plugin |
| Answer: |
why do you again set the rights 755 , what are you doing? in any case, the rights Ana files should be 755 , 644 only ! |
| Question: |
It is unlikely that he hacked. After the glitch I started to change right here and there but never guessed where what is necessary. Now working. You explain to me please what files and folders which should be put right, so I know for the future. |
| Question: |
I`m not changing it. |
| Answer: |
the Law should only be 644 for files, 755 for folders. Permissions 777 prohibited and are not required. Rights to the folder public_html tolko 750 |
| Question: |
Thank you. |
| Answer: |
notify when the job is done. |
| Question: |
Are you talking about? I now create new galleries and records (posts) on the website. Photo upload through cPanel. You want to I have stopped? |
| Answer: |
we 903369 vicind 20 0 347m 9444 32m S 0.0 0.1 0:00.28 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
906856 vicind 20 0 339m 9344 36m S 0.0 0.1 0:00.21 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin-ajax.php
915380 vicind 20 0 340 60m 9380 S 0.0 0.2 0:00.19 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915439 vicind 20 0 340 9356 59m S 0.0 0.2 0:00.20 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915479 vicind 20 0 340 49m 9356 S 0.0 0.2 0:00.24 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915605 vicind 20 0 340 9356 59m S 0.0 0.2 0:00.27 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915701 vicind 20 0 340 9356 55m S 0.0 0.2 0:00.25 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
915863 vicind 20 0 340 9356 46m S 0.0 0.1 0:00.25 /usr/bin/php /home/vicind/samurskaya/wp-admin/admin.php
917432 vicind 20 0 333m 53m 9360 S 0.0 0.2 0:00.14 /usr/bin/php /home/vicind/samurskaya/index.php
918568 vicind 20 0 333m 9360 42m S 0.0 0.1 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
919750 vicind 20 0 333m 9360 27m S 0.0 0.1 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
926297 vicind 20 0 333m 44m 9360 S 0.0 0.1 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
948450 vicind 20 0 336m 9692 9688 S 0.0 0.0 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
949514 vicind 20 0 333m 9360 16m S 0.0 0.1 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
951670 vicind 20 0 333m 9396 9392 S 0.0 0.0 0:00.24 /usr/bin/php /home/vicind/samurskaya/index.php
954617 vicind 20 0 333m 9396 9392 S 0.0 0.0 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
957942 vicind 20 0 333m 9524 9392 S 0.0 0.0 0:00.19 /usr/bin/php /home/vicind/samurskaya/index.php
967860 vicind 20 0 334m 9396 9400 S 0.0 0.0 0:00.17 /usr/bin/php /home/vicind/samurskaya/index.php
978789 vicind 20 0 334m 9396 29m S 0.0 0.1 0:00.23 /usr/bin/php /home/vicind/samurskaya/index.php
978876 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.23 /usr/bin/php /home/vicind/samurskaya/index.php
979153 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.15 /usr/bin/php /home/vicind/samurskaya/index.php
979308 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.21 /usr/bin/php /home/vicind/samurskaya/index.php
979501 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.17 /usr/bin/php /home/vicind/samurskaya/index.php
981274 vicind 20 0 334m 53m 9396 S 0.0 0.2 0:00.19 /usr/bin/php /home/vicind/samurskaya/index.php
982489 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.22 /usr/bin/php /home/vicind/samurskaya/index.php
984055 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.18 /usr/bin/php /home/vicind/samurskaya/index.php
990273 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.20 /usr/bin/php /home/vicind/samurskaya/index.php
1011507 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
1012781 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
1015306 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.16 /usr/bin/php /home/vicind/samurskaya/index.php
1019043 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.30 /usr/bin/php /home/vicind/samurskaya/index.php
1021746 vicind 20 0 334m 53m 9404 S 0.0 0.2 0:00.31 /usr/bin/php /home/vicind/samurskaya/index.php
this is not normal. |
| Question: |
I came from cPanel |
| Answer: |
this is not a panel, it scripts on Your website. cancel the made changes. as we understood the problem appeared after you got it set up |
| Question: |
Wordpress itself has offered to updated. Upgraded automatic to the latest version. Plugin NextGEN Gallery I couldn`t get it to work. Installed NextGEN Gallery old version, but he also had some problems. These problems are solved, the plugin Responsive Lightbox - Popup photo. That`s all. What am I now, again, puts the old engine and look under it, any plugin gallery? |
| Question: |
Yeah, I`m old Wordpress and put something you can`t, but if they do, it will be a lot of problems, I think. |
| Answer: |
OK |
| Question: |
Hello. The website again does not open, error 403 |
| Answer: |
what kind of website it is, You any changes done on the website? |
| Question: |
Didn`t do anything. I`m at work. I went to the phone, and there is a Fig with poppy seeds. samurskaya.ru |
| Answer: |
check now. |
| Question: |
Now working. And what was there? Please answer |
| Answer: |
the problem is the same that was, a lot of processes |
| Question: |
And what do you do? How to put an older version of wordpress and save the information? |
| Answer: |
unfortunately, such subtleties of work with wordpress we do not know. viewing the error log may need to disable some plugins. |
| Question: |
Understood. Have on an old computer to find old backup and restore the site to the state. And all I have added in recent months, would have to add. |
| Answer: |
before you restore make database dump or complete backup of the account and try it yourself. support forum, wordpress may prompt You how to restore satiti from the old database. |
| Question: |
It`s strange, but error log is empty and the current resource consumption is within the norm. Can leave as is or still will return to the state of two or three months ago? |
| Answer: |
now the processes in the norm. you something changed |
| Question: |
Have not changed anything. Came home from work, turned on the computer and looked. |
| Answer: |
perhaps You`re trying to hack. in the admin panel of the website is logging? |
| Question: |
What is logging? On my website you can sign up and take notes. But the rights of users are limited. Friends users can I elevate the AUTHOR or even higher. |
| Answer: |
logging is a record of events . ka KrAZ right to raise not worth it, possibly even reduce |
| Question: |
I have the wordpress engine. How to turn on the logging? I understand that it is off, once the error log in cPanel void? |
| Answer: |
if the error log is nothing then didn`t. also see error in the file error_log in it is also written in error. about logging .Cahokia may need the plugin for that |
| Question: |
In the error_log file, only this: [26-Apr-2015 10:15:45 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, class `nggLoader` does not have a method `uninstall` in /home/vicind/samurskaya/wp-includes/plugin.php on line 496[26-Apr-2015 18:12:48 Europe/Moscow] PHP Warning: POST Content-Length of 11984759 bytes exceeds the limit of 8388608 bytes in Unknown on line 0[26-Apr-2015 18:15:53 Europe/Moscow] PHP Warning: POST Content-Length of 11984759 bytes exceeds the limit of 8388608 bytes in Unknown on line 0 |
| Answer: |
a Bug in the plugin. What are the requirements for setting up PHP? |
| Question: |
If I understand... I`m an agronomist, not a web programmer. nggLoader - as I understand it, the loader of the plugin NextGEN Gallery. And indeed, the download of that day did not work! all the Vistula. And I had to upload photos directly to the server via cPanel |
| Answer: |
please Wait, your issue is being dealt with. |
| Question: |
The answer then how to finish. I will try to upload photos via NextGEN Gallery |
| Answer: |
Try to reinstall the plugin in admin interface. |
| Question: |
the same version? |
| Question: |
try version a little later |
| Question: |
but probably tomorrow |
| Answer: |
OK |
| Question: |
Hello. To repeat what happened on 26 th. Tried to upload via the admin a stack of pictures, all hung and the site is again not opening. 504 Gateway Time-out In the error log this: [Wed Apr 29 22:14:12 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:14:12 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 22:07:46 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:07:46 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 22:06:44 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:06:44 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 22:05:44 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:05:44 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 22:04:23 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:04:23 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 22:04:12 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:04:12 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-content/plugins/captcha-code-authentication/captcha_code_file.php[Wed Apr 29 22:03:05 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:03:05 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 22:02:01 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 22:02:01 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 21:58:37 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:58:37 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 21:57:06 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:57:06 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-content/plugins/premium-seo-pack[Wed Apr 29 21:56:14 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:56:14 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 21:56:07 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:56:07 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-content/plugins/captcha-code-authentication/captcha_code_file.php[Wed Apr 29 21:56:07 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:56:07 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/robots.txt[Wed Apr 29 21:54:48 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:54:48 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php[Wed Apr 29 21:54:42 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:54:42 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/[Wed Apr 29 21:54:34 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:54:34 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/feed[Wed Apr 29 21:53:40 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/403.shtml[Wed Apr 29 21:53:40 2015] [error] [client IP] client denied by server configuration: /home/vicind/samurskaya/wp-cron.php |
| Question: |
in file error_log this: [29-Apr-2015 22:07:46 Europe/Moscow] PHP Warning: POST Content-Length of 14069146 bytes exceeds the limit of 8388608 bytes in Unknown on line 0[29-Apr-2015 22:14:12 Europe/Moscow] PHP Warning: POST Content-Length of 14069146 bytes exceeds the limit of 8388608 bytes in Unknown on line 0 |
| Question: |
Apparently I`m destined to live with it and upload photos directly to the server via cPanel |
| Answer: |
kkogo size was the file? |
| Question: |
There were 30 photos of size from 380 to 850 kilobytes, in the amount of 13.4 MB |
| Answer: |
the folder to load the files? |
| Question: |
I have the impression that you have something wrong with the server configuration, or it is too weak to work with demanding wordpress |
| Question: |
samurskaya/wp-content/gallery |
| Answer: |
please Try now. |
| Question: |
OK |
| Question: |
Flash-download is not. I`ll try normal |
| Question: |
Too. A minute later the website will be unavailable. |
| Question: |
Right now I will try to upload only 2 photos until the site is available |
| Question: |
In normal mode, 2 pics loaded |
| Answer: |
you have now is not full the limit processes. so the site is up and running |
| Question: |
I`ll try 5 |
| Question: |
5 is also loaded. But it is in normal mode. Flash the download downloads even two pictures (when in plugin include flash download, you can select a bunch of files at once and download. So this flash mode is not working) |
| Question: |
In short, I will be in normal mode to load 7-10 files, if that`s the case... |
| Answer: |
install another plugin for bulk upload |
| Question: |
For reviews of Internet NextGEN Gallery is the best photo gallery plugin for wordpress. We also installed another plugin, I will have to redo the entire site. A separate plugin for bulk upload I don`t know. Maybe there is. Look for. |
| Answer: |
there are reviews similar to your problem? |
| Question: |
Although why is it necessary to inflate wordpress plugins? I`d rather go to cPanel and in file Manager will download a zipped folder with photos. That`s all. |
| Answer: |
if you find the same data about the problem, it may be able to solve it |
