| Question: |
Good morning!Recently moved to your hosting chose you because, cheap fares + friend advised which the uptime was 99.8 percent.Now for 5 sites uptime = 87,2%, which is very bad!What could be the reason?If you want, I can provide screenshots from Yandex.metrics. |
| Answer: |
such aptimal we never had, vidio something with Yandex-metric....with what on what number like numbers? |
| Question: |
Look at 13.04.15 12.05.15 |
| Answer: |
specify up to week |
| Question: |
Took a slice from 04.05.15 at 10.05.15, uptime is generally equal to 65%! |
| Answer: |
the sites work and work......probably something with a metric, now we understand. could You make a slice by week for the past month...we need to know when the problems started. |
| Question: |
30.03.15 - 05.04.15 = 100%06.04.15 - 12.04.15 = 100%13.04.15 - 19.04.15 = 100%20.04.15 - 26.04.15 = 100%27.04.15 - 03.05.15 = 100%04.05.15 - 10.05.15 = 65,765% |
| Answer: |
now poslednyy razvodite week days |
| Question: |
04.05.15 = 100%05.05.15 = 100%06.05.15 = 100%07.05.15 = 100%08.05.15 = 60,353%09.05.15 = 0%10.05.15 = 0%11.05.15 = 2,617%How at times do not know |
| Answer: |
that is, the problem started 08.05...lasted two days and like today needs to become the norm. Dwight...so today we`ll look at all the sets on pregmant unit IP metrics, and You tell us about her behavior during the day. |
| Question: |
Ie periodically to watch the uptime, and write to you?! |
| Answer: |
yeah...apparently something or Yandex had a problem or a firewall has blocked YH spiders, we will deal with this. However, apparently there were problems on the metric, since we did not have any precendent lock`s spiders. Check every 2-3 hours and otpisyvaetsya us. |
| Question: |
OK |
| Answer: |
now she normlano leads? |
| Question: |
Now 0% |
| Answer: |
write in the metric view that will respond with Yandex |
| Question: |
Now 2,235% |
| Answer: |
OK |
| Answer: |
the site itself works for You korrektno? when showed 0? are there any delays? the response does not slow down? |
| Question: |
Websites in order, no delays. |
| Question: |
Already 5,837% |
| Answer: |
well, apparently something was on the metric, any problems, You check pereodicheski. |
| Question: |
17,482%, in General, is slowly rising. |
| Answer: |
OK |
| Answer: |
we are after Your complaint wills in Yandex and the beginning comes all back to normal, though they still have not answered |
| Question: |
At the moment the uptime is 30%. I think you can close the ticket, the percentage is increasing. Thanks for the help! |
| Answer: |
inform if there is a problem |
