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Question: Napusali Vi cho v moeom xoste virus i zablokirovali account ,otkroyte pojalusto ya eto udalu
Answer:

Hello. what do You remove? You should delete the whole topic. Why didn`t you removed the theme the first time?

report from what ip you work, we will open You the access. the theme of the website needs to be changed to another.

Question: if ya udalu /var/www/maxnet3/data/www/smartravel.am/wp-content/themes/tourpackage-v1-02/images/social.png, png etot tak mojet udalit doljen bit ili ves package???
Question: IP
Answer:

no, you have to change the subject because deleting this file doesn`t make sense. you already removed. he again appeared. where did you get this theme?

Question: eto u menya uje tema 2 goda,no problema ne bla,what sluchilas ne znayu,ya doljen bil mojet udalit vse image-i kotorie imeli otnashenia k teme
Answer:

the theme could be infected initially. You already talked about this problem earlier, you didn`t do anything. today, due to the fact that you don`t resolve the issue server ip was in the black lists for You. here is a description of the problem. http://blog.fox-it.com/2014/11/26/cryptophp-a-week-later-more-than-23-000-sites-affected

if you don`t know how to solve the problem with this theme - install another. only the topic should be downloaded from official sources

Question: Ponayatno ya otpravil vam moy ip address i ya mogu zayti udalit temu?
Answer:

where did you send? we in the mail raboatem. please tell the address in the ticket. and we will open You the access

Question: IP
Answer:

wait, you now open access


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