| Question: |
Hello.Problems with the access site with ip Caverta please. |
| Question: |
http://useron.ru |
| Answer: |
Hello. This IP is not blocked. The website works fine - http://tools.pingdom.com/fpt/#!/bhlHyW/useron.EN
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Sorry for the delay.Here:traceroute to IP (IP), 30 hops max, 60 byte packets 1 IP (IP) 1.375 ms 1.355 ms 1.340 ms 2 diamond-a.sunlink.ru (IP) 0.205 ms 0.203 ms 0.197 ms 3 tst-r2.sunlink.ru (IP) 0.543 ms 0.545 ms 0.531 ms 4 xe002-300.rt.kvt.tya.ru.retn.net (IP) 0.947 0.944 0.934 ms ms ms 5 ae2-9.rt.irx.vie.at.retn.net (IP) 41.350 ms 41.316 ms 41.321 ms 6 vix.invitel.net (IP) 41.406 ms 41.372 ms 41.343 ms 7 IP (IP) 43.275 ms 43.424 ms ms 43.260 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * . |
| Answer: |
from what ip made the trace? |
| Question: |
IP |
| Answer: |
you can trace his ip? |
| Question: |
Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\Dmitry>tracert useron.Gerasimovka route to useron.ru [IP]with the maximum number of jumps 30: 1 2 ms 1 ms 1 ms IP.static.donpac.ru [IP] 2 1 ms 1 ms 1 ms IP.static.donpac.ru [IP] 3 12 ms 19 ms 12 ms IP 4 75 ms 79 ms 71 ms IP 5 71 ms 70 ms 77 ms ge-1-0-3.r02.frnkge04.de.bb.gin.ntt.net [213.198.82.165] 6 85 ms 85 ms 88 ms IP 7 94 ms 91 ms 90 ms IP 8 90 ms 88 ms 86 ms IP 9 82 ms 85 ms 82 ms matra.hostven03.com [IP]Trace complete.C:\\Users\\Dmitry> |
| Answer: |
sent request to the data center |
| Question: |
OK. If not difficult please notify me when the problem will go away. |
| Answer: |
the response from the data center so its probably a bgp issue
inform your provider. there is no lock, the problem is on the provider side of the user. below is the trace from us traceroute IP
Type escape sequence to abort.
Tracing the route to IP
VRF info: (vrf in name/id, vrf out name/id)
1 IP [AS 6663] 10 msec 0 msec 10 msec
2 vix.invitel.net (IP) [AS 6663] 0 msec 10 msec 0 msec
3 retn.vix.at (IP) [AS 6663] 10 msec 0 msec 10 msec
4 xe001-4.RT.KVT.TYA.RU.retn.net (IP) [AS 6663] 40 msec 50 msec 40 msec
5 GW-SunLink.retn.net (IP) [AS 6663] 40 msec 50 msec 50 msec
6 diamond-a.sunlink.ru (IP) [AS 6663] 40 msec 50 msec 50 msec
7 vc.sunlink.ru (IP) [AS 6663] 50 msec 40 msec 50 msec
8 *
9 * |
| Question: |
Okay, thank you. |
| Answer: |
OK
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