| Question: |
Hello! I have blocked the hosting, tell me why?? |
| Answer: |
Hello. your account has again been held spam. |
| Question: |
But how can to specify where it is? Or help in removing this program or whatever malicious script?.. |
| Answer: |
please open your last ticket in the mail. it contains a log and the location of the script |
| Question: |
At this address Path: `/home/ikar33/public_html/fotoholst/image/data/Reprod/istor` removed completely the folder \"istor\", should not be a problem anymore. |
| Answer: |
but access to mail we you can not open it. you one day opened it and you immediately began to send spam. |
| Question: |
I deleted that folder now, you can check, and before that did not send me one of these logs where and what is sent, and therefore was not done. Spam mailing I do not do, and if we will support in the prevention of such cases, without disabling mail, I`d appreciate it. |
| Answer: |
not yet found the answer to the question where did the virus and not closed the vulnerability of the site, we can`t open your mail / you can contact http://www.revisium.com/ to search for vulnerabilities. |
| Question: |
Let me just remove this test store and everything, and you plug the mail, just 3000r I`m not ready to pay for the test, I feel better somewhere in another place hosting to buy a new one for an hour for the money.. OK? |
| Answer: |
Yes, it can also be a solution. install the website from scratch. when installing use the plugins and themes only from official and reliable sources. do not use free games themes taken from dubious sources . use a recent version of the site. if on account of a few sites, be sure to check all the sites and all change passwords. prevention guide for upgrading sites. before you upgrade make a full backup of the account |
