Question: |
Hello! This question, after verification it was found that approximately 30-50 % of Internet providers in Kazakhstan are available from my website. And my site is aimed at the Kazakhstan audience. Is it possible to do something? Initially when I first created the site it was inaccessible for approximately 80 % of the Internet providers, after contacting your tech support told me that our local Internet is bad and offered to transfer my website to another server or something. After that, it started working. Now again there is a problem. Is it possible to do something? |
Answer: |
Hello. specify what kind of website it is. domain LSNKD.ru does not exist |
Question: |
Oh Yes sorry: http://ourshop.kz/ |
Answer: |
the domain ourshop.kz Stateline DNS. CSN You were sent to change them for ns1.hostven03.com ns2.hostven03.com |
Question: |
Expelled you mean yesterday or today?? Or a long time? |
Answer: |
details were sent at the time of ordering a dedicated ip |
Question: |
I saw it, I thought maybe something had missed. Another question: where specify the DNS, you need to specify the IP? |
Question: |
My hosting account is blocked!!! Why??? |
Answer: |
you need to change DNS. the blocked account on the old server. change DNS on the instructions and wait for the updates |
Question: |
ahh, I already thought that something was wrong did. DNS changed. Thank you |
Answer: |
site work http://tools.pingdom.com/fpt/#!/d4ojBM/ourshop.kz |
Question: |
And how long the upgrade will occur? And I can get to the site |
Answer: |
you have a DNS cache, the rest of the website gave you the test result. DNS is updated at your ISP. |
Question: |
everything is now understood. Thanks again |
Answer: |
thanks for obrazenia tech support |
Question: |
There was another problem, now I go to admin, click edit news vylaziet list, but no news of the names and enter them in it,appeared after the change of tariff plan on hosting. Vosstanavlivaya old copy of the site that nepomogaet. |
Answer: |
what address you enter? |
Question: |
http://ourshop.kz/admin.phphttp://ourshop.kz/admin.php?mod=editnews&action=list |
Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\gene>tracert ourshop.kzТрассировка route to ourshop.kz [IP]with the maximum number of jumps 30: 1 1 ms 1 ms <1 MS hi.link [IP] 2 * * * timed out for the request. 3 589 ms 268 ms 409 ms m212-96-67-61.cust.tele2.kz [IP] 4 286 ms 650 ms 199 ms IP 5 74 ms 88 ms 89 ms clk06.transtelecom.net [IP] 6 146 ms 158 ms 168 ms IP 7 * * * timed out for the request. 8 308 ms 448 ms 318 ms IP 9 155 ms 178 ms 179 ms ourshop.kz [IP]Trace complete. |
Answer: |
DNS you have been updated. as we can see the problem? |
Question: |
Here is a screenshot http://itmages.ru/image/view/2764065/816c87fb |
Answer: |
this is the restored version? |
Question: |
Yes |
Answer: |
we can perform the migration again. |
Question: |
let`s try from me, you need anything?? |
Answer: |
nothing. now we do it |
Answer: |
suffered |
Question: |
cache cleared, still remained |
Answer: |
how can we see? |
Question: |
http://ourshop.kz/admin.phpлогин: Adminпароль: ejgn93845urhe04f3grjnfg94 |
Question: |
click edit news |
Answer: |
please Check now.
|
Question: |
it worked. Thank you very much. And if not a secret what was the problem? |
Answer: |
Vystaviste Wrong version of php |
Question: |
All clear. Tell me if you go back to the first question in this ticket, it was this:Hello! This question, after verification it was found that approximately 30-50 % of Internet providers in Kazakhstan are available from my website. And my site is aimed at the Kazakhstan audience. Is it possible to do something?Today, one person gave me this answer:Prohibited hosting .KZ sites for granitecounter new rules of registration of domains .KZМожно to see for example there http://online.prg.kz/doc/lawyer/?doc_id=30839862&sub=SUB0#SUB0В section\"2. The procedure of registration, use and allocation of domain space in Kazakhstan segment in the Internet\", Paragraph\"9. Domain name registration is suspended by the registry or by the Registrar if:\"it is written\"3) finding server hardware that uses a web resource with a registered domain name, outside of the Republic of Kazakhstan;\"i.e., the placement of named sites on the domain .kz is prohibited outside of the country._____________________________________________________That is, I understand that my site shows all Kazakhstan providers I need hosting which is based in Kazakhstan????Maybe it??? |
Answer: |
you is now the site does not work in Kazakhstan? |
Question: |
works for me, and there are popular Internet providers as kazaktelecom, through their online podryvaet, and they use the Internet approximately every third |
Answer: |
in the sense of not open? and now does not open? |
Question: |
today, again, people tried to go to my website ourshop.kz with Internet service providers belonging to Kazakhtelecom JS, Alcatel and megalain, you receive a \"Page not found\", and it turns out that it lasts for a long time, and I use a different Internet TELE2, I have no problems and everyone who uses Tele2 also no problem |
Answer: |
could You provide the trace? |
Question: |
today I will try to take a trace with at least one computer of a man whose nezahodil, and you will be |
Answer: |
here is a test SRO all providers http://ping-admin.ru/free_test/result/1437130673100fl7iebn10y1z4k6a7xm5.html |
Question: |
I don`t really know of course, but I understand that all work?this means that the problem computers? |
Answer: |
perhaps they have not updated DNS, so please trace |
Question: |
understood, I`ll send, I`ll give you, thanks |
Answer: |
ok |
Question: |
Yesterday evening, the website started to work with all Internet service providers. Thanks for the help and clarification. |
Answer: |
ok
|