Question: |
Hello. Extended domain, but the site is still not available. What to do?In the control panel can`t. |
Answer: |
Hello. On the server there is a powerful DDoS attack, more than 10 GB engineers solve the problem |
Question: |
OK, I`ll be keeping my files? |
Answer: |
the problem nothing in the files and the server itself has not. available only the network. how the server worked and works |
Question: |
How soon will it work? |
Answer: |
We are actively working on this problem. |
Question: |
Friends! I really need my files. How long will this last? |
Answer: |
everything already works |
Question: |
Check for yourself.http://techcampus.ru/ |
Answer: |
Checked, here`s the proof accessibility in the world - http://tools.pingdom.com/fpt/#!/bALpZo/http://techcampus.EN |
Answer: |
us Your site works....clean the cache Your selling landing page in 15 000 |
Question: |
Were you able to recover? I can`t log in neither the admin panel nor on the website. The cache is cleared. |
Answer: |
please Make a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after-click to select - enter to get to skopirovat here in the ticket
If You are zatrudina, watch a training video http://ded07.net/helphost/tracert.htm |
Question: |
C:\\Documents and Settings\\ADMIN>tracert techcampus.Gerasimovka route to techcampus.ru [46.29.2.59]with a maximum of 30 hops: 1 2 ms <1 MS <1 MS 192.168.0.1 2 7 ms 2 ms 1 ms 188.243.24.1.pool.sknt.ru [188.243.24.1] 3 2 ms 1 ms 1 ms Router.sknt.ru [93.100.0.181] 4 2 ms 3 ms 1 ms AGG-M.GW1.sknt.ru [93.100.0.25] 5 7 ms 3 ms 1 ms oct-cr01-te3-3.11.spb.stream-internet.net [195.34.36.85] 6 4 ms 4 ms 2 ms oct-cr03-be9.78.spb.stream-internet.net [195.34.53.97] 7 10 ms 8 ms 10 ms kivi-cr01-ae2.78.hel.stream-internet.net [212.188.29.54] 8 40 ms 40 ms 39 ms tct-cr02-ae3.131.ams.stream-internet.net [212.188.42.22] 9 * * * timed for the request. 10 * * * timed for the request. 11 * * * timed for the request. 12 * * * timed for the request. 13 * * * timed for the request. 14 * * * timed for the request. 15 * * * timed for the request. 16 * * |
Answer: |
let your IP, you can read it on the page http://www.erahost.ru/2ip.php
|
Question: |
Your IP address: 188.243.24.34 |
Question: |
Your IP address: 188.243.24.34 |
Question: |
I really need to access the site today. |
Answer: |
we will do everything possible |
Answer: |
currently, the server is DDoS attack, as soon as we locate the attack, You will be able to log in to your control panel. |
Question: |
Can I just archive my site would be nice.I really need to work. Thank you! |
Question: |
I have a small web Studio and projects in development have been |
Answer: |
calm down, all will soon establish |
Answer: |
at the moment, not yet because the server access is very limited, You Have a large volume of files? |
Question: |
Yes no. MB 30 not more. I just have a on your hosting 7 sites hanging. If this would happen, I had to leave:(it is asking you to help with files. All day no access. |
Answer: |
https://46.29.2.56:2083 enter at this address |
Answer: |
we hurry pertsem Your account to another server then to distribute the archives to do? |
Question: |
a username and password to login will be the same? |
Answer: |
Yes |
Question: |
Let`s move |
Answer: |
You can log on this IP https://46.29.2.56:2083 |
Question: |
If it is a question, then Yes, it |
Answer: |
turns out all Your files when you`re done, report in this ticket, I will create You an account on another server, then You post there Your sites. |
Question: |
OK. Thank you.And this will not affect my other accounts with other sites? |
Answer: |
no |
Question: |
All done. Can tolerate |
Answer: |
these new servers You sent to the email address specified in your account [email protected] fill in there Your site and then change the DNS, they sent in the reg.letter |
Answer: |
we will bring You the entire account |
Answer: |
the account transferred. just change DNS |
Question: |
OK, thanks |
Answer: |
ok |