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<< Previous       Not all information is stored in the backup.

Question: Hello. Keeping the backup is not saved to the database in the backup settings, there is no feature to save or not save database. Consequently it must be preserved automatically, but this is not happening and it turns out useless backup.
Answer:

Hello.

Specify where you see the backup data in the archive-backup. Specify the path to the backup file.

Question: Where as, it should be right on the first page open with all the files.The path, the file Manager/alex265
Answer:

what panel do you see it? Refer the details to login.

Question: What`s the panel? After downloading the backup. Well, let`s put the question differently, where is the backup site database?And why was I restricted in queries within 24 hours?
Answer:

In the folder are mysql dumps of all databases, not in the folder with the site files.

Question: There is no such folder.
Answer:

Upload the archive in the www folder

Question: Apparently the archive is not pumped.
Question: Probably something with the hosting, so can normally work with the database, the files are slow to load.
Answer:

Without the provision of file we are not able to check.

Question: I say, no it`s not my fault, circle the download was around half an hour and to no avail, hosting doesn`t allow to download the file. Can you throw somewhere in another place, where all the systems are working properly.
Answer:

your account is available 7.9 GB allocated out of 10. What are the details you specify to connect via FTP?

Question: What? The free space there is and the file is not loaded. Techies you,not me, you and solve the issue.The file I uploaded not via FTP but via the ISP Manager, via the FTP they usually load slower.
Answer:

What is the size of the archive backup?

Question: 559 mcert FTP I could upload
Answer:

In ISP panel under the Back up files objects take shape inside the archive file you specify the folder. Database.

Question: A backup that includes a copy of all data hosted. Why is there no database? And what use is files if they are linked to the database, and the database backup is not done together in other files?
Answer:

Back up files - create backup files and not your entire account. Database you can export separately using phpMyAdmin. Such is the nature of the ISP panel.

Question: No it`s not the specifics of the ISP model. This is your own specifics, on other hosting I have created backups along with databases and this is normal and as it should be, since the files exist in conjunction with databases. You can set up a normal formation with backups or not?
Answer:

when creating backup you choose to disclose its contents. This is done at the stage of creating a backup job

Question: Well, here`s another question, why do I have such an inscription: \"Your site has been limited within the past 24 hours CPU resources were limited for your site\" and I can`t work normally and download the files I needed way in the admin panel of the site.
Answer:

where you see this message?

Question: in the bottom panel on the left side there is \"Use of resources\", earlier this was not
Answer:

you have not exceeded allocated resources.

in this menu, there are statistics of resource consumption. resources You like on any server shared hosting is not bezlimita .

Question: How is it not unlimited, you have written that unlimited traffic?
Answer:

 what does it have traffic? there are limits on CPU time, number of processes, memory consumption

Question: And where these limits when ordering web hosting?
Answer:

in the rules hosting

http://www.erahost.ru/faq.php

 

 

Question: Yeah, for surfing and database operations, but we have no unlimited traffic and under the downloads hand video. Here there are no specific limitations to where how and how much. And I need to load into the database a certain number of records, and because of your restrictions is not written down anywhere I can`t do that.
Answer:

what constraints prevent You from loading data into the database?  we have no such

Question: boot from the csv file using import plugin in WordPress, at first it was going fine, but now practically is not loaded and because of this work costs...
Answer:

 

what is the volume of the file? what is the speed of your Internet connection? Kaku. see an error?

 

Question: file size can be adjusted, but basically he weighs 400-600 KB in size for faster transmission. The Internet connection speed 20-50 MS, no errors just the file is not downloaded completely, and only the first 30-50 lines.
Answer:

the file size is very small. see no problem with limits. they just do not have to touch when you import takthe small amount of data.

Question: Then it is not clear what the problem is, yesterday, the download went fine, but since the settings of the database have not saved a backup, had to ship again, and again does not work, it is little slowly...
Answer:


please Check now.

Question: Nothing has changed
Answer:

what could be the reason? the site reported the error?

Question: Yes here I think to myself, no changes have been made, yesterday was fine, today loads a few KB. Can the database be recreated?
Answer:

now we will increase you memory limit may help, although data embolisim you operates. we can also offer You transfer to a server with cpanel  ,there are more tools for analyzing the problem

Question: try it, if that doesn`t work, think on the account with cpanel
Answer:

OK

Answer:


please Check now.

Question: Not helped
Question: All that is solved, I reset all and went the normal fix. Somewhere something was awry. Thanks for the support.
Answer:

thank you for contacting tech support


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