| Question: |
Good day!Yesterday was a meeting at the Agency Ingate. They have one in the office available all our sites, the error says something about wrong dns name. Although in the past we have not met. What could be the problem? It is likely that some users of our sites is also available. |
| Answer: |
Hello
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\HaBiBi>tracert nebosvod.frascarolo route to nebosvod.su [IP]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS www.asusnetwork.net [IP] 2 2 ms <1 MS <1 MS IP 3 2 ms 1 ms 1 ms IP 4 24 ms 27 ms 24 ms stk-asr.comcor.ru [IP] 5 57 ms 60 ms 60 ms amsix.as6663.net [IP] 6 63 ms 63 ms 75 ms IP 7 62 ms 66 ms 62 ms Christinovka completed. |
| Answer: |
the website available to You. we need a trace with the ip on which the website is available. |
| Question: |
OK, in the next 20 min otpishu |
| Answer: |
http://ping-admin.ru/free_test/result/14410943985r6d4n504l6gnffe5eu100.html |
| Question: |
And why is he so different the speed of loading pages from different parts of Moscow? |
| Answer: |
this is not the download speed from different parts of Moscow, and the rate which allocates the testing provider for testing. . how do You know how much they have allocated escrow to test the free resource. |
| Question: |
So what do we do with all this statistics? |
| Question: |
C:\\Users\\irina.abdulmanova>tracert nebosvod.one unable to resolve target system name nebosvod.IATO office Ingate already. |
| Answer: |
make sure the site is accessible from around the world |
| Question: |
What availability? Why in Ingate can`t access the sites? And then they also need to work with them. |
| Answer: |
check amps. IP addresses from which is included < / span>Ingate we will check it for binding. |
| Question: |
IP IP |
| Answer: |
ip is not blocked. utochnyat what is unavailability? |
| Question: |
Does not have a website, why in the browser, written something about DNS |
| Question: |
Now I`ll ask her to off the text that the browser shows |
| Answer: |
good. waiting |
| Question: |
http://ehg.su/unnamed.png |
| Answer: |
a domain ehg.su them available? |
| Question: |
No |
| Answer: |
They can provide the trace to a domain?
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\irina.abdulmanova>tracert nebosvod.one unable to resolve target system name nebosvod.IATO office Ingate already. |
| Answer: |
For a domain ehg.su the same result trace? |
| Question: |
Yes |
| Answer: |
it is not available to them. To update the CSN sites were available to them? Mount it in the hosts file of the term: IP ehg.su IP < / span>nebosvod.su |
| Question: |
This is unlikely to be done on a computer office, Ingat when we turned to them for the first time 27.08.15 |
| Answer: |
In this case, they need to wait for DNS updates. If their sites are unavailable for more than two days after updating DNS then you need to contact your ISP. |
| Question: |
OK, in General, the problem is on their side. Thank you! |
| Question: |
CSN, incidentally, we have also updated 150 days ago) |
| Answer: |
Well then they need to address this issue with the provider, since the domain docupen all over the world. |
| Question: |
Well, thank you. The ticket is closed. |
| Answer: |
OK
|
| Question: |
Employees of Igate studied this issue and here is what they say:Here is our final conclusion on this вопросуtula-gate:/# whois nebosvod.su% By submitting a query to RIPN``s Whois Service% you agree to abide by the following terms of use:% http://www.ripn.net/about/servpol.html#3.2 (in Russian)% http://www.ripn.net/about/en/servpol.html#3.2 (in English). domain: NEBOSVOD.SUnserver: ns1.host27.info.nserver: ns2.host27.info.state: REGISTERED, DELEGATEDperson: Private Persone email: EMAILregistrar: REGRU-REG-FIDcreated: 2008.09.17 paid-till: 2016.09.17 free-date: 2016.10.20 source: TCI Last updated on 2015.09.02 13:26:33 MSK Tula-gate:/#tula-gate:/# nslookup nebosvod.su ns1.host27.info.;; connection timed out; no servers could be reached Tula-gate:/# nslookup nebosvod.su ns2.host27.info.;; connection timed out; no servers could be reached ` S DNS does not respond to our inquiries and does not give us the address of the website. This usually happens when they decide to block us. |
| Question: |
What is it? And as it so happened that we locked them? |
| Answer: |
who they? where are they? let them do a traceroute to the server why their server is not responding and everyone else is responsible? # nslookup nebosvod.su ns1.host27.info
Server: ns1.host27.info
Address: IP#53
Name: nebosvod.su
Address: IP # nslookup nebosvod.su IP
Server: IP
Address: IP#53
Non-authoritative answer:
Name: nebosvod.su
Address: IP
|
| Question: |
Guys, I have a new to each of you to explain??? In the ticket, everything is there, no need to ask the same thing! |
| Answer: |
let`s ip. and let them make the trace not to the domain and to the server. |
| Question: |
IP IP |
| Answer: |
the specified ip on the server is not blocked. but our server is blocked. here is the trace output from our server to the ip IP # traceroute IP
traceroute to IP (IP), 30 hops max, 60 byte packets
1 TENGIG-GW-ba.lertas.com (IP) 2.746 ms 2.824 ms 2.928 ms
2 (IP) 0.282 ms 0.343 ms 0.391 ms
3 vix.invitel.net (IP) 39.554 ms 39.651 ms 39.678 ms
4 retn.vix.at (IP) 2.249 ms 2.198 ms 2.138 ms
5 xe001-4.RT.KVT.TYA.RU.retn.net (IP) 42.699 ms 42.722 ms 42.742 ms
6 GW-SunLink.retn.net (IP) 42.584 ms 42.474 ms 42.501 ms
7 diamond-a.sunlink.ru (IP) 42.887 ms 42.792 ms 42.812 ms
8 vc.sunlink.ru (IP) 43.695 ms 44.608 ms 43.934 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * * lock on their side |
| Answer: |
the site is available worldwide http://ping-admin.ru/free_test/result/1441283241w81c74cyii9s09773djlk.html |
| Question: |
OK, thank you. Send them. |
| Answer: |
Yes, and ask to trace it to the ip of the server . |
