| Question: |
Good afternoon. One of the sites account was hacked http://my-computer.dp.ua/ and was removed the main topic of the website.Tell me for which date there is a backup of this site? And how to restore it? |
| Answer: |
Hello. backup files available here on August 29. utochnyat which folder you want to restore |
| Question: |
the same need for the database. look at all the goods from the store have been removed:( |
| Question: |
if it is possible to recover all file of this site and DB to 29 August, it would be super.I immediately go and change all passwords. |
| Answer: |
please specify the path folder |
| Question: |
0:/public_html/my-computer.dp.ru/published/publicdata/OURBUGSCOMPUTER/attachments/SC/themes/ |
| Answer: |
folder /home/ourbugs//public_html/my-computer.dp.ua/published/publicdata/OURBUGSCOMPUTER/attachments/SC/themes/ vosstanvolena |
| Question: |
Yes! the subject recovered. now the database need. |
| Question: |
and this please folder:0:/public_html/my-computer.dp.ru/published/SC/html/scripts/ |
| Answer: |
ready |
| Question: |
and a Database? products something not recovered... |
| Answer: |
let the name of the database and when it has been hacked |
| Question: |
OURBUGSCOMPUTERскорей just today, because the theme template was changed segodnaya most likely wasn`t hacked, just through the admin deleted all the products. |
| Answer: |
you don`t have such a base. zaidie panel and please contact the real database name |
| Question: |
ourbugs_computer |
| Question: |
I see that database is restored. thank you so much!the appearance of the site still broken. apparently the design is not tied only to the folders that we vosstanovlennykh difficult to restore all files and folders in a Director-0:/public_html/my-computer.dp.EN ? |
| Answer: |
moreover, due to hacking the sh server was blacklisted by mail systems. we disable You the mail for a month, if the month sites no viruses, we will include |
| Question: |
it will automatically turn on after a month?I have a suspicion that this former employee Skagit.you log the ip of the visitors? can yesterday and today to see it? |
| Answer: |
log of website visitors is not conducted, the log of accesses to the site. it is available in the folder access_logs or panei menu - neopentane access logs. Daily log |
| Question: |
you can restore all files and folders in a Director-0:/public_html/my-computer.dp.EN ? |
| Answer: |
what to do with the current? |
| Question: |
replace. there is nothing there. you want to restore all the folders and files in Director-0:/public_html/my-computer.dp.ua-29 August |
| Answer: |
Files restored from a backup. |
| Question: |
thank you so much! I will recommend you as the most human host))by the way, you have a partner, how to get your referral program link?and what would you recommend to do that would not break more? |
| Answer: |
That`s hacking, no one is immune. Create backup of the website periodically, especially before making changes and installing untrusted plug-ins. Partner we have it available to you in the billing - http://erahost.ru/billing.php?do=partner |
| Question: |
OK thanks |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
| Question: |
The story continues))) Time ago, I received an email \"Information about Your account (repeat)\". And in the logs I found the pest has already been calculated by IP. Former employee.Request to vestiti, if you start to write to the support if on \"forgotten password from the mailbox\" or something like that. |
| Answer: |
OK
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| Answer: |
did you change passwords? |
| Question: |
Yes, all the rules. |
| Answer: |
OK
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| Answer: |
OK
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