| Question: |
Hello. The website on opencart with your hosting. There`s a slight problem. Ceased to receive letters of confirmation of order to client and admin. on the forum opencarta advise to contact the hosting service, ostensibly you have something blocked. Up to this point everything worked since 2012. Emails go to addresses mail.ru if you need anything. Waiting for your help in solving the problem. Thank you. |
| Answer: |
Hello. tell us what box You have no mail arrives |
| Question: |
I have for admin [email protected] and the clients are different, and mail.ru and ukr.net... |
| Answer: |
on a box [email protected] nothing was sent |
| Question: |
That`s just what was sent back from the admin panel confirmation, shall be delivered to the address [email protected] |
| Answer: |
also did not go. how are You shipping? |
| Question: |
First made an order via the store`s website, I should receive a confirmation in the form of invoices from the shop for my personal email and the admin email on new order. secondly through the form of a return call, which also should come a letter to the admin [email protected]...Как-то so...In the settings admin panel I didn`t change anything. |
| Answer: |
please Check now.
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| Question: |
Oh, great! Works. Thank you. I knew you will solve the problem. Thanks again! |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
| Question: |
Hello. The website on opencart with your hosting. There`s a slight problem. Ceased to receive letters of confirmation of order to client and admin. on the forum opencarta advise to contact the hosting service, ostensibly you have something blocked. Up to this point everything worked since 2012. Emails go to addresses mail.ru if you need anything. Waiting for your help in solving the problem. Thank you. |
| Answer: |
Hello. Check the amps. the spam folder, as emails can get there. |
| Question: |
checked. Do not reach. had a similar problem. |
| Answer: |
the question referred to the administrator, origdate amps. |
| Answer: |
on which box and how mail is sent? |
| Question: |
on mail.ru. with admin on opencart store |
| Answer: |
the mailbox name in the same way uprace. if php mail is the fact Yong in the form and in mail.ru they do not accept mail with php mail otpravleno |
| Question: |
[email protected] well , since 2012, always came. It was like something stopped you, but you something wise and again everything was OK. |
| Answer: |
ok
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Well, that figured out? The letter did not reach, what to do? |
| Answer: |
please Wait. |
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You said - mail.ru does not accept mail sent via php mail/ need to use smtp. they changes from the month of may of this year |
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Hello. Again there was a problem. Don`t get e-mails notifications about orders from the website on the box [email protected]. Support recommended the turn to you for help. |
| Question: |
Spam folder checked, if that. :) |
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Hello. Which script is sending mail? As you are sending? |
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Don`t know about the script, I`m not the Creator of the site. In the settings, the admin panel is SMPT or Mail ...Put one or the other, all the same letters do not go. |
| Answer: |
install SMTP and configure it. Ukazat the settings for your mailbox |
| Question: |
I already did all that. doesn`t help |
| Question: |
on the box [email protected]через admin panel, a post office Protocol mail |
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you have configured via smtp and not through the mail? |
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now further mail is not configured, changing the Protocol SMPT or mail and all. it has always been. always worked via email |
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have You configured smtp? what settings you used? |
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no, I did not set up. just switched on without any SMPT settings. |
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So will not work. You need to enter the settings box |
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Mail Protocol: mail mailПараметры function - nothing ukazannoe host nothing ukazannoe login - nothing ukazannoe password - nothing ukazannoe port 25СМПТ timeout 5оповещать order to depoisit about the new client - dates for alerts: [email protected] |
| Answer: |
you Need to fill in instead of these options |
| Question: |
So from 2012, was completed and everything worked. Before there was a box on mail.ru that stopped the letters coming, the site developer said that the problem is with hosting. Turned to you, changed the box to gmail, everything worked. Now no. These parameters were always, the developer sent to you for clarification, said all that is necessary is filled. Something like this. |
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because you Have nothing dopolneno. Please fill in the fields settings box |
| Answer: |
because you Have nothing dopolneno. Please fill in the fields settings box |
| Question: |
Here`s what the developer said: as for notifications about orders, email data pulled from the admin panel (system-settings and there should be Your email address, which you want to receive alerts), in your code they do not appear.Tech support need to understand that the site runs on opencart and message must come to the email specified in admin panel, to emphasize that they came and then stopped coming. |
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have you tried to specify a different box? |
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yeah, not going |
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please wait. |
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what is indicated? |
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[email protected] |
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on a box [email protected] with servers did not go |
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I need to get on the box [email protected] came. It is specified in the settings. |
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on a box [email protected] as nothing is actually sent. how do you send mail? |
| Question: |
Here`s what the developer said: as for notifications about orders, email data pulled from the admin panel (system-settings and there should be Your email address, which you want to receive alerts), in your code they do not appear.Tech support need to understand that the site runs on opencart and message must come to the email specified in admin panel, to emphasize that they came and then stopped coming. |
| Question: |
Just created the order and is not in the mail. Here`s what the developer said: as for notifications about orders, email data pulled from the admin panel (system-settings and there should be Your email address, which you want to receive alerts), in your code they do not appear.Tech support need to understand that the site runs on opencart and message must come to the email specified in admin panel, to emphasize that they came and then stopped coming. |
| Question: |
It turns out that customers don`t get emails from the store. I`m already a week texting. What to do? Now the created order, but neither the admin nor the customer letter did not come. Had with box [email protected] |
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Guys, I already said everything that is blocked from hosting. Do that,eh ? |
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the Question referred to the administrator, wait for amp. |
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utochnite that is blocked if nebylo no pislam. how your site sends e-mail? ka nastroenia sending mail? |
