| Question: |
Hello. This morning we have encountered problems in the website, why it stopped working components Bitrix. It seems that the scripts are not processed at all. This problem is on all pages of the website. Last edit website (in the code) was yesterday afternoon, but after all of them were good pages of the website display correctly! |
| Answer: |
Hello. Expect the amps. Your issue is being dealt with. |
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Hello. please fix last change. what and how you have changed? |
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We changed the content and in the css file the style is finished. you changes may not be critical. |
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In the Chrome browser main page is indeed not loaded in Opera loaded, but the blocks are \"empty\". Code checked - all OK, no errors. |
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You have access to the admin area? have you tried to change the subject? |
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Checked the template folder of the website, when you try to change permissions I get the error \"cannot change attributes of remote files\"! Although the files on the server, I see them in file Manager and FTP client. How can you comment this situation? |
| Answer: |
Expect the amps. Your issue is being dealt with. |
| Answer: |
set permissions 777 to the folder of the template. |
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Yes, there is access. I try to change the pattern - the pattern is changing. And when you change the template on the page displays all content (text, images) |
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and is 777 |
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ie a different template working correctly? surely, we Monya? |
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Yes |
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so the problem is not with the site but with a theme. please check again right. or we can prynudytelnoho them for all files and folders |
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yeah I 3 times, the rights to the template folder to 777, the files in the folder I can`T change. |
| Answer: |
OK, wait for amp. |
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ftp://EMAIL/www/artlinepm.ru/bitrix/templates/landing001 the address/ no template |
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please Check now.
|
| Question: |
now it`s 777 |
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But the problem is not solved |
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OK |
| Question: |
There is new information on the issue? |
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describe what else has changed |
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html-coding, content pieces, and also made changes to the stylesheet (css) |
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the engine is a function of debaging? to display all errors? we see that the pages work. on the main like that of an empty space, is this the problem? |
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No settings were changed on the server side, Bitrix didn`t set up the site structure has not changed, the new file is not created, changes to PHP and JS files are not made |
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YES, what`s the law? |
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Miracles are happening right, there is always something \"new\" you. |
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the right PR that php for your domain to work ON the recommendation of the developers of bitrix as rmod_apache , this increases the number butkovich parrots in performance tests, compared with php cgi / But in mod_apache there are downsides, tripti not raboatyut here Rimini user and on behalf of the web server, and scripts can write to files and folders you want to allow th . putting the rights 777 and 666, that`s right. what would the script to work with files owned by You. |
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It is clear, thank you |
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remember after what actions or changes did the problem occur? other templates are working then the problem is in the template |
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If scripts were not working, the template would not appear. Over the past months. observed: change of address of admin panel., that doesn`t work FTP, settings, backup and reset, then the scripts stop working - all it says about server instability, or about holding those on your side. |
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Duck, I`m telling you, after the TEXT edits and CSS all worked yesterday. |
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It every time you edit the site to us to make backups and to contact tech support? |
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the address of the admin panel is not changed, you changed tariff and you perience to the server which is configured specifically for Bitrix the backup You set up, it is set to monthly backup. what was the problem with ftp? You sozdavli ticket? before major changes backup need to always do |
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Let`s try some more options from our side? tomorrow I will write about the results |
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OK |
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The fact of the matter is that the text edit is a minor change. Settings backup was other - then they would be reset, it has become the second. |
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edit the text hardly could create a problem, maybe You missed something |
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Make your website work... hmm |
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in the sense of \"earned\" ? and what http://tools.pingdom.com/fpt/#!/emTMWh/http://artlinepm.EN/ this is different from what it was? |
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Yes, there is a conflict of the CSS files and fly styles, we thought the problem from your side first. After another check of the latest edits in the files revealed the problem. Thanks for the reply. |
| Answer: |
Thank you, that appealed to customer support. |
