Question: |
Good day.Noticed that mail does not come and does not reach recipients.Began to check settings and found that the changed settings for e-mail clients?Explain what is it? |
Answer: |
Hello. please specify what setting are You using? You received a notice of server change? You nuzhnosti DNS domains registrirovalas not we ns1.host27.info:46.29.2.73 ns2.host27.info:46.29.2.74 |
Question: |
zala.host17.infoбыли the following settings.and сталиadamant.host27.info |
Answer: |
Yes, if You are using ssl then the server must specify adamant.host27.info |
Question: |
And why not informed? |
Answer: |
we sent You a notice and new details, please check the box [email protected] |
Question: |
let`s see when? |
Answer: |
the migration was performed tonight, were sent in the evening. the reason of transferring - unstable network in pridam data center. |
Question: |
was no message.Okay, so what you need to do:1. For domains not registered you have to change ns-сервера2. For mail, where there is SSL to change the server address.So? Nothing is missed? |
Answer: |
all right CSN ns1.host27.info ns2.host27.info the server adamant.host27.info we apologize for the inconvenience, would be better. |
Question: |
ok |
Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory response, You can always create a new one or reopen this ticket with his answer. |
Question: |
thank you |
Question: |
And yet, if you go to mail through the web client, there you can see settings for your mail client.And the page gives the following information:incoming mail Server: zala.host17.infoПорт IMAP: POP3 993Порт: 995Сервер outgoing mail: zala.host17.infoПорт SMTP: 465т.e. old, not updated. |
Answer: |
how you access mail? |
Question: |
for example вотhttp://91.231.84.106:2095/old address |
Answer: |
for login to the mail use the following address: http://46.29.2.73:2095 |