| Question: |
Good day!On the website no longer open the page of the online order (http://avto4corp.ru/on-line_zakaz.php), just a white page. What could it be? |
| Answer: |
Hello. You have made any changes on the website? |
| Question: |
No. The last change was done 11.09 (then didn`t even go in the admin panel), and 24.09 still worked, because on this day came on-line order. |
| Answer: |
Expect the amps. Your issue is being dealt with. |
| Question: |
Good day!Page still doesn`t work(( |
| Answer: |
Hello the antivirus has found viruses /home/paul67/public_html/components/com_mailto/conf.php: PHP.Shell-38 FOUND
/home/paul67/public_html/components/com_chronocontact.zip: {HEX}base64.inject.unclassed.7.UNOFFICIAL FOUND
/home/paul67/public_html/components/com_chronocontact/chronocontact.html.php: {HEX}base64.inject.unclassed.7.UNOFFICIAL FOUND
/home/paul67/public_html/components/com_chronocontact2.zip: {HEX}base64.inject.unclassed.7.UNOFFICIAL FOUND the error log references these files. [06-Oct-2015 11:55:28] PHP Fatal error: require_once() [<a href=`function.require`>function.require</a>]: Failed opening required \" (include_path=`.:/opt/alt/php52/usr/share/pear:/opt/alt/php52/usr/share/php`) in /home/paul67/public_html/components/com_chronocontact/chronocontact.php on line 17 |
| Question: |
How to get rid of them? |
| Answer: |
please upload the original files nezarazene |
| Question: |
What files and where to get them?I can upload the last backup. |
| Answer: |
these files home/paul67/public_html/components/com_mailto/conf.php: PHP.Shell-38 FOUND
/home/paul67/public_html/components/com_chronocontact.zip: {HEX}base64.inject.unclassed.7.UNOFFICIAL FOUND
/home/paul67/public_html/components/com_chronocontact/chronocontact.html.php: {HEX}base64.inject.unclassed.7.UNOFFICIAL FOUND
/home/paul67/public_html/components/com_chronocontact2.zip: {HEX}base64.inject.unclassed.7.UNOFFICIAL FOUND take them from the distribution engine |
| Question: |
I, unfortunately, not so advanced user.Could You help and replace these files? |
| Answer: |
utochnyat what is the component com_chronocontact ? how do you take for your website? |
| Question: |
Unfortunately, I don`t know, because the site was not created by me. |
| Answer: |
you have a connection with the person who did You website? |
| Question: |
This man is no longer alive.Can still I will download backup there, and You take it? |
| Answer: |
you have a full backup? |
| Question: |
Probably Yes, that`s his name: backup-6.18.2015_17-25-45_paul67.tar.gz |
| Answer: |
the request sent to the administrator. |
| Question: |
So to upload a backup or to expect? |
| Question: |
What next is required of me? |
| Answer: |
download backup root account |
| Question: |
Good day!Sorry for the delay, had problems with the Internet.Backup uploaded. What to do next? |
| Answer: |
You restore the account from backup? |
| Question: |
You asked me about com_chronocontact component. We agreed that You take it from a backup.If it is problematic, then restore the entire account from backup. |
| Answer: |
the request sent to the administrator. |
| Question: |
What do I do next? |
| Answer: |
please wait |
| Answer: |
please Check now.
|
| Question: |
Yes, everything works.Thank you very much! |
| Answer: |
OK
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