| Question: |
Hello! When you try to add FTP user gives a: A fatal error or timeout occurred while processing this directive. And then: Template::Exception: [TYPE]=[file] [INFO]=[branding_spritelist.tt: not found] [TEXT]=[ ] at cpanel.pl line 1148. main::cptt_exectag(\"\") called at cpanel.pl line 4300 main::dotag_finished_headers(0) called at cpanel.pl line 4113 main::cpanel_parseblock(\"\\x{a}\\x{a}\"...) called at cpanel.pl line 4027 main::y(GLOB(0x5c73b58)) called at cpanel.pl main line 5396::run_standard_mode() called at cpanel.pl line 831 |
| Answer: |
Hello. Expect a please, a request is sent to the administrator. |
| Answer: |
any user You add? |
| Question: |
Created two users, but through FZ refused to connect on the segment. Deleted users, changed the design of the Cabinet and somehow somewhere it all went |
| Answer: |
please describe step by step Your actions |
| Question: |
went into CPanel. Created a new user for FTP, downloaded the file for the image of the ego in the FZ. Entered password is not connected. I get an error. Failed to establish connection with \"EAI_NODATA - no Address associated with nodename\"Created new user, same error. Next, I decided to change the theme and didn`t remember what was used previously, more convenient. Chose... apparently what I have up and then the problems started. I did not pay the attention on design and decided to go to the section adding FTP user. The errore fatal. |
| Answer: |
what details you entered? as indicated in the settings of the ftp client? server address?? login?? the port?? |
| Question: |
ftp.triumphofthewill.ruEMAIL21 |
| Answer: |
you have changed anything in the domain settings in the panel? |
| Question: |
Came the notification that you need to enter the email address.mail for contact. In English. Introduced. I design and added user FTP. All. |
| Answer: |
you have not obovalis DNS. as a server, specify the IP |
| Answer: |
DIGITE update DNS from your Internet provider. |
| Question: |
Thank you very much for your help and efficiency! No wonder you advised! |
| Answer: |
thank you for contacting the technical support |
