| Question: |
Good afternoon,sorry I had a problem with the website ,not open,all right, I checked,can you help? |
| Answer: |
Hello. utochnyat what kind of website is it? |
| Question: |
estilonoche.ru |
| Answer: |
this site is running
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Documents and Settings\\Admin>tracert estilonoche.Gerasimovka route to estilonoche.ru [IP]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS IP 2 <1 MS <1 MS <1 MS IP 3 1 ms 1 ms 1 ms IP 4 1 ms 1 ms 1 ms host-IP.ucom.am [IP] 5 1 ms 1 ms 1 ms host-IP.ucom.am [IP] 6 1 ms 1 ms 1 ms host-IP.ucom.am [IP] 7 31 ms 31 ms 31 ms host-IP.ucom.am [IP] 8 62 ms 62 ms * host-IP.ucom.am [IP] 9 84 ms 83 ms 85 ms amsix.as6663.net [IP] 10 * * * timed out for the request. 11 * * * timed out for the request. 12 * * * timed out for the request. 13 * * * timed out for the request. 14 * * |
| Answer: |
Inform your IP, you can read it on the page http://www.erahost.ru/2ip.php |
| Question: |
IP |
| Question: |
and still can not log into control panel with the site |
| Answer: |
This IP is not blocked. How long have you inaccessible website? |
| Question: |
probably already 5 days |
| Answer: |
you can connect to the panel via the address http://IP:2082 ? |
| Question: |
Yes connected |
| Answer: |
and IP address:2082 may enter? |
| Question: |
Yes |
| Answer: |
so You must also be available. what you see at the site address? |
| Question: |
Yes it works,thank you very much |
| Answer: |
OK
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