| Question: |
Hello, again and again is the website.Work on the website was not made:http://ilocked.EN/what`s the problem? |
| Answer: |
Hello
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\ILYA>tracert ilocked.ru Tracing route to ilocked.ru [IP] with the maximum number of jumps 30: 1 11 ms 8 ms 10 ms IP 2 9 ms 12 ms 8 ms IP 3 1 ms * 330 ms ip1-33.ethernet.wplus.ru [IP] 4 188 ms 83 ms 117 ms IP 5 319 ms 109 ms 54 ms IP 6 61 ms 63 ms 21 ms IP 7 19 ms 12 ms 11 ms spb-r1-b57-xe-2-0-1-217.ti.ru [IP] 8 51 ms 67 ms 66 ms IP 9 67 ms 59 ms 58 ms amsix.as6663.net [IP] 10 57 ms 59 ms 74 ms IP 11 54 ms 59 ms 57 ms matra.hostven03.com [IP] Trace complete. |
| Answer: |
the trace shows that the site is available to You. describe the problem in more detail. |
| Question: |
Domain ceased to see the main and other pages. Redirects to the page http://ilocked.ru/cgi-sys/defaultwebpage.cgi According to this page the possible reasons could be the change ip or change dns servers. Now the domain is running. Helped clearing the browser cache.This problem is identical to the one that was a couple of months ago. Remember, now works on the website was not made and we are unable to explain to the clients about cleaning the browser cache. What could be the cause? |
| Answer: |
the problem is checked |
| Answer: |
failure in the panel. issue report submitted to the developers |
