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<< Previous Problems with the availability of the site

Question:

Good evening. Problems with the availability of the site http://helpstud.netResource Limit Is ReachedThe website is temporarily unable to service your request as it exceeded resource limit. Please try again later.

Answer:

Hello.

You Have exceeded the limit, a large number of processes.

You installed any new skipt or etc?

victut 442954 0.0 0.0 304584 8900 ? S 15:57 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 459552 0.0 0.0 304188 8528 ? S 16:01 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 477882 0.0 0.0 304448 8544 ? S 16:06 0:00 /usr/bin/php /home/victut/public_html/index.php

victut 478077 0.0 0.0 304584 8900 ? S 16:06 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 484960 0.0 0.0 304188 8528 ? S 16:08 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 485057 0.0 0.0 304448 8544 ? S 16:08 0:00 /usr/bin/php /home/victut/public_html/index.php

victut 485531 0.0 0.0 304188 8524 ? S 16:09 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 487364 0.0 0.0 304188 8528 ? S 16:09 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 503663 0.0 0.0 304188 8524 ? S 16:14 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 504031 0.0 0.0 304188 8524 ? S 16:14 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 505242 0.0 0.0 304448 8544 ? S 16:14 0:00 /usr/bin/php /home/victut/public_html/index.php

victut 516315 0.0 0.0 304584 8900 ? S 16:17 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 520254 0.0 0.0 304448 8544 ? S 16:18 0:00 /usr/bin/php /home/victut/public_html/index.php

victut 538277 0.0 0.0 304188 9588 ? S 16:23 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 538495 0.0 0.0 304188 13928 ? S 16:23 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 539408 0.0 0.0 304188 15452 ? S 16:23 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 539948 0.0 0.0 304188 15452 ? S 16:23 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 584340 0.1 0.0 122208 12916 ? S 21:09 0:00 cpaneld - serving 37.212 --llu=1446425130 --listen=10,3,4,5,6,7,8,9

victut 584385 0.1 0.0 122208 12920 ? S 21:09 0:00 cpaneld - serving 37.212 --llu=1446425130 --listen=10,3,4,5,6,7,8,9

victut 584407 0.0 0.0 121920 12324 ? S 21:09 0:00 cpaneld - serving 37.212 --llu=1446425130 --listen=10,3,4,5,6,7,8,9

victut 584408 0.0 0.0 121920 12328 ? S 21:09 0:00 cpaneld - serving 37.212 --llu=1446425130 --listen=10,3,4,5,6,7,8,9

victut 584413 0.0 0.0 121920 12324 ? S 21:09 0:00 cpaneld - serving 37.212 --llu=1446425130 --listen=10,3,4,5,6,7,8,9

victut 584416 0.1 0.0 122388 13264 ? S 21:09 0:00 cpaneld - serving 37.212 --llu=1446425130 --listen=10,3,4,5,6,7,8,9

root 586268 0.0 0.0 103312 916 pts/1 S+ 21:09 0:00 grep victut

victut 1014796 0.0 0.0 304584 8836 ? S 09:44 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 1020419 0.0 0.0 304188 8572 ? S 09:46 0:00 /usr/bin/php /home/victut/public_html/order.php

victut 1021403 0.0 0.0 304448 8544 ? S 09:46 0:00 /usr/bin/php /home/victut/public_html/index.php

Question:

No, nothing installed, haven`t touched the code

Answer:

You need to optimize the scripts.

Question:

What does it mean to optimize? The website for several years worked on other hosting, 1.5-2 years you have, and then suddenly the problems started. Fundamentally the site code did not change, only the content was included right menu

Answer:

what is this script? /home/victut/public_html/order.php ?

Question:

the main script through which customers place orders

Answer:

check whether this is clients or bots. processes were very many. it could not be

Question:

it seems СЂРѕР±РѕС‚С‹Unknown robot (identified by `bot` followed by a space or one of the following characters _+:,.;/\\-) 36,140+31 555.22 MB 04 Nov 2015 - 00:16Unknown robot (identified by `robot`) 804+2 7.85 MB, 04 Nov 2015 - 00:06

Answer:

you have this page free access or closed?

Question:

don`t quite understand the question, the page is at this link (http://helpstud.net/order.php) customers place orders entered into the form data is entered in the database, is generated a file that comes in the mail, and the customer gets an automatic email that his order is pending before the

Answer:

for robots close it

Question:

I bought the website, he won`t do is have a captcha plug in?

Answer:

if you don`t help closing the file robots.txt you may have to do the captcha protection. start simple . close it from indexonly

Question:

thanks, I`ll try to figure out what kind of file such robots.txt

Answer:

here. read

https://ru.wikipedia.org/wiki/РЎС‚Р°РЅРґР°СЂС‚_РёСЃРєР»СЋС‡РµРЅРёР№_РґР»СЏ_СЂРѕР±РѕС‚РѕРІ

Question:

added robots.txt the line Disallow: /order.rrtail changed 05.11.15 at 21:24. Today again the site is not available, again the robots

Answer:

this AKS already dalekone first time

look as what`s in the error log, may help ustranit problem

[06-Jan-2015 14:17:37 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:17:38 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:17:38 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:20:41 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:20:41 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:20:41 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:27:08 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:27:08 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:27:09 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:27:18 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:27:18 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:27:18 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:40:53 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:40:53 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:40:53 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:45:28 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:45:28 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:45:28 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:46:48 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:46:48 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:46:48 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:48:02 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:48:02 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:48:02 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:54:36 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:54:36 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 14:54:36 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 14:57:43 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 14:59:49 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 15:00:15 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 15:00:15 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 15:00:15 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 15:00:52 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 15:00:52 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 15:00:52 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 15:00:56 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[06-Jan-2015 15:00:56 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[06-Jan-2015 15:00:56 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 15:05:17 Europe/Moscow] PHP Warning: POST Content-Length of 20310527 bytes exceeds the limit of 8388608 bytes in Unknown on line

Question:

What you took from the log, this particular language php, the code has no errors.By the way the site is again blocked

Question:

If it was robots, then a page (http://helpstud.net/order.php) was created to \"trash\" who would go to my mail. But this is not happening, in the mail orders from clients

Answer:

Neobyavlennuyu variables and exceeding the limit to send POST data feature of the PHP language?

[06-Jan-2015 15:00:56 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[06-Jan-2015 15:05:17 Europe/Moscow] PHP Warning: POST Content-Length of bytes 20310527 exceeds the limit of 8388608 bytes in Unknown on line

what is the need of sending a request for such a large volume of 8MB?

Question:

I didn`t write the website, so do not really understand what you write, sorry. from what you wrote, as I understand it, you have a limit on file upload size to 8 MB?

Question:

when a customer places an order, he fills the form and attaches the file

Question:

I looked in the php settings you have restricted upload_max_filesize=2M, and the clients will download the larger files. Does not this connected error?

Answer:

Hello.

please Give a link where you can see the problem. In spanieli you have a marked limitation:

upload_max_filesize

50M

Question:

Control panel - PHP Configuration. Screen: https://cloud.mail.ru/public/3bkh/43vXhyT8R

Answer:

Provide a link where clients send data.

Question:

http://helpstud.net/order.php

Answer:

please Wait.

Answer:

please Check now.

Question:

How do I check? The website is currently available. However, there is a strange order with the attached file about the space program in 16.9 MB: Type of work: Abstract; Item: Basic; Theme: Cycles;And box EMAIL. If you have not been sent?

Answer:

It was a test order. Files up to 20MB sent. Other files are not found :-)

Question:

What did you do?

Answer:

this page < / span>http://helpstud.net/order.php has sent you the order.

Question:

For quite some time that happens the website working for a few months and then no where the troubles begin, and the code does not change, so there may be cosmetic changes to the content.

Answer:

your website was also < / span>a large number of queries. You need to periodically make a backup of the account.

Question:

But never understood, where did a large number of queries. To organize someone`s attack makes no sense.Backup account - do I do a backup from the control panel?

Answer:

Yes, backup is done in spanel, then downloaded to your local computer. In this case, you need to optimize the script.

Question:

What does it mean to \"optimize script\"? If there was something with script code, why some time there is no problem, and then suddenly appear?

Answer:

do you have problems with the code. if it was fiction, nebylo and errors

and You have them. in the error_log file

[09-Jan-2015 10:15:05 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[09-Jan-2015 10:15:05 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[09-Jan-2015 10:15:05 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[09-Jan-2015 10:15:06 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[09-Jan-2015 10:15:06 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[09-Jan-2015 10:15:06 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 21
[09-Jan-2015 10:15:06 Europe/Moscow] PHP Notice: Undefined variable: AuthKey in /home/victut/public_html/content/orderinfo.content on line 66
[09-Jan-2015 10:15:07 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[09-Jan-2015 10:15:07 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23
[09-Jan-2015 10:15:08 Europe/Moscow] PHP Notice: Undefined index: HTTP_REFERER in /home/victut/public_html/utils/mycounter.php on line 23

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