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Go to homepage  ›  Blog  ›  DNS Setup

MSOID DNS Record – What It Is and How to Configure It

Table of Contents: What is an MSOID DNS Record? How to Configure the MSOID DNS Record Find Your MSOID Record Details Add the MSOID DNS Record to Your Domain Verify the MSOID Record Troubleshooting MSOID Record Issues Summary
Configuring MSOID DNS record for Microsoft 365

What is an MSOID DNS Record?

The MSOID (Microsoft Online Identity) DNS record is a CNAME record that helps Microsoft services verify domain ownership and provide authentication for Microsoft 365 (Office 365), Azure AD, and other Microsoft cloud services.

Key Features of the MSOID Record:
  • Required when setting up Microsoft 365 for email, authentication, and Single Sign-On (SSO)
  • Used for domain verification and ownership confirmation
  • Ensures seamless user authentication to Microsoft cloud services
  • Used in automatic discovery and configuration of client applications

Without a properly configured MSOID record, users may experience issues logging into Microsoft 365, configuring email clients, or using cloud services.

How to Configure the MSOID DNS Record

Configuring the MSOID record is a critical step when migrating to Microsoft 365 or setting up Microsoft cloud services. This process involves adding a CNAME record to your domain's DNS.

Find Your MSOID Record Details

When setting up Microsoft 365 or Azure AD, Microsoft provides the exact CNAME record you need to add. The record typically follows this format:

Record Type Host (Name) Value (Target) TTL
CNAME msoid.yourdomain.com clientconfig.microsoftonline-p.net 3600

Replace yourdomain.com with your actual domain name.

Important: For accurate data specific to your domain, always refer to the Microsoft 365 Admin Center in the "Domains" section. The system will automatically generate correct values based on your domain and configuration.

Add the MSOID DNS Record to Your Domain

For cPanel Users

  1. Log into cPanel.
  2. Go to "Zone Editor" or "DNS Settings".
  3. Click "Add Record" > Select "CNAME".
  4. Enter:
    • Name: msoid.yourdomain.com
    • Target: clientconfig.microsoftonline-p.net
    • TTL: 3600
  5. Click "Save".

For Cloudflare Users

  1. Log into Cloudflare > Go to "DNS Management".
  2. Click "Add Record".
  3. Select "CNAME".
  4. Enter:
    • Name: msoid
    • Target: clientconfig.microsoftonline-p.net
    • TTL: Auto
  5. Ensure proxy is disabled (grey cloud icon to prevent SSL/TLS issues).
  6. Click "Save".

For Other Registrars (GoDaddy, Namecheap, etc.)

  • Go to "DNS Management" and add the CNAME record manually, following the parameters above.
  • The process is similar, but the interface may vary slightly.
Warning: Do not add other characters or protocols to the target value. The correct value should be exactly clientconfig.microsoftonline-p.net without https:// or a trailing slash.

Verify the MSOID Record

After updating the DNS record, check if it has propagated across the network.

Using Command Line (Linux/Mac)

dig CNAME msoid.yourdomain.com +short

Expected Output:

clientconfig.microsoftonline-p.net.

Using Windows CMD

nslookup -type=CNAME msoid.yourdomain.com

Using Online Tools

Check propagation using:

Troubleshooting MSOID Record Issues

Problem Solution
MSOID not resolving Wait 24-48 hours for DNS propagation
Incorrect MSOID record value Ensure it points to clientconfig.microsoftonline-p.net
Microsoft 365 login issues Check if other required DNS records are properly configured (MX, TXT, SPF, DKIM)
Cloudflare proxy issue Disable proxy for the MSOID record (set to "DNS Only")
Conflicting CNAME records Remove duplicate or outdated CNAME records

After configuring and propagating the MSOID record, Microsoft services will be able to recognize your domain for authentication.

Additional Verification: After the MSOID record is configured, be sure to complete the domain verification process in the Microsoft 365 Admin Center to ensure all required DNS records are properly set up.

Summary

Task Steps
Find MSOID record Get CNAME data from the Microsoft 365 Admin Center
Add MSOID record to DNS Use cPanel, Cloudflare, or your DNS provider
Verify MSOID record Use dig, nslookup, or MXToolbox
Troubleshoot issues Ensure correct value, wait for propagation, check other DNS records

Your MSOID record is now properly configured for Microsoft authentication!

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