Fixing Telegram Webhook Not Working Issue

Contents: Check Webhook Status Set Up the Webhook Again Check Webhook Response Fix Common Issues Incorrect PHP Webhook Script Fixing Webhook Requires a Valid Response Summary of Fixes

If your Telegram webhook is not working, follow this troubleshooting guide to identify and fix the issue.

Check Webhook Status

First, verify whether your webhook is set correctly.

Run this command in your terminal:

curl -X GET "https://api.telegram.org/bot<YOUR_BOT_TOKEN>/getWebhookInfo"

Expected response (if webhook is working):

{
  "ok": true,
  "result": {
    "url": "https://yourdomain.com/webhook.php",
    "has_custom_certificate": false,
    "pending_update_count": 0,
    "max_connections": 40
  }
}

If "url": "" appears, the webhook is not set. Proceed to Step 2.

Set Up the Webhook Again

If the webhook is missing, register it manually:

curl -X POST "https://api.telegram.org/bot<YOUR_BOT_TOKEN>/setWebhook" -d "url=https://yourdomain.com/webhook.php"

Replace:

<YOUR_BOT_TOKEN> with your Telegram bot token.
https://yourdomain.com/webhook.php with your actual webhook URL.

Run getWebhookInfo again (Step 1) to verify the setup.

Check Webhook Response

Telegram requires a 200 OK response from your webhook. Run:

curl -X POST -d "test=1" https://yourdomain.com/webhook.php

If it doesn't return 200, check Step 4.

Fix Common Issues

SSL Certificate Issue (Telegram Requires HTTPS)

Run:

curl -v https://yourdomain.com/webhook.php

If it shows SSL certificate problem, install a valid SSL:

sudo certbot --apache

sudo certbot --nginx

Test again with curl -v.

Webhook URL Not Reachable

Ensure your webhook script is publicly accessible:

ping yourdomain.com

If there's no response, check firewall settings:

sudo ufw allow 443

Then restart your web server:

sudo systemctl restart apache2  # Apache
sudo systemctl restart nginx    # Nginx

Incorrect PHP Webhook Script

Check if your webhook.php correctly handles Telegram requests:

<?php
$data = json_decode(file_get_contents("php://input"), true);
file_put_contents("webhook.log", print_r($data, true), FILE_APPEND);
?>

Then check logs:

cat webhook.log

If nothing is logged, your server isn't receiving Telegram updates.

Try setting Telegram to long polling instead of webhooks:

curl "https://api.telegram.org/bot<YOUR_BOT_TOKEN>/getUpdates"

If updates appear, then Telegram is sending data, but your webhook isn't working.

Fixing Webhook Requires a Valid Response

Telegram needs a response within 5 seconds.

Modify webhook.php to send a quick response:

<?php
$data = json_decode(file_get_contents("php://input"), true);
file_put_contents("webhook.log", print_r($data, true), FILE_APPEND);
http_response_code(200);
echo json_encode(["status" => "OK"]);
?>

Test the webhook again!

Summary of Fixes

Issue	Fix
Webhook not set	Run `setWebhook` with the correct URL
SSL certificate issue	Install SSL via certbot
Webhook URL unreachable	Open port 443 and restart web server
PHP script not responding	Ensure it sends a 200 OK response

Now your Telegram webhook should work!

Fixing Telegram Webhook Not Working Issue

Check Webhook Status

Set Up the Webhook Again

Check Webhook Response

Fix Common Issues

SSL Certificate Issue (Telegram Requires HTTPS)

Webhook URL Not Reachable

Incorrect PHP Webhook Script

Fixing Webhook Requires a Valid Response

Summary of Fixes

High-Availability Cloud VDS

Hosting

Cloud Solution

For You

VDS

Website Builders

Our services

Client Area

Select Currency

Fixing Telegram Webhook Not Working Issue

Check Webhook Status

Set Up the Webhook Again

Check Webhook Response

Fix Common Issues

SSL Certificate Issue (Telegram Requires HTTPS)

Webhook URL Not Reachable

Incorrect PHP Webhook Script

Fixing Webhook Requires a Valid Response

Summary of Fixes

High-Availability Cloud VDS

Hosting

Cloud Solution

For You

VDS

Website Builders

Our services

Client Area

Выберите валюту