| Question: |
I tied an additional domain to your account - vi-advisor.co.uk - it works with a directory and installed WordPress. However, when you try to use the domain name, gives a strange error - first, immediately moving to a non-existent folder, defaultsite, in the second page there is some strange link, which please send скриншот:mailto:[email protected]?subject=Error message [404] (none) for vi-advisor.co.uk/defaultsite port 80 on Thursday, 24-Nov-2016 14:57:36 MCPA the address of the subdomain everything works fine. What is the reason? What is this strange redirect? And how to make it work domain name?Thank you! |
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Wanted to attach a screenshot but did not find such possibility. |
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please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
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C:\\>tracert vi-advisor.co.intraservice route to vi-advisor.co.uk [138.201.57.85]with the maximum number of jumps 30: 1 <1 MS 37 ms <1 MS SkyRouter.Home [192.168.0.1] 2 * * * timed out for the request. 3 7 ms 7 ms 9 ms be456.pr2.thlon.isp.sky.com [89.200.132.100] 4 69 ms 16 ms 24 ms ae0-406.lon10.core-backbone.com [81.95.2.217] 5 63 ms 17 ms 17 ms ae2-2077.fra20.core-backbone.com [5.56.18.1] 6 17 ms 18 ms 17 ms core-backbone-100g-fra.hetzner.de [80.255.15.122] 7 25 ms 17 ms 17 ms core1.hetzner.de [213.239.245.9] 8 64 ms 60 ms 44 ms core23.hetzner.de [213.239.203.154] 9 22 ms 22 ms 24 ms ex9k2.rz17.hetzner.de [213.239.229.18] 10 22 ms 23 ms 23 ms tisza.hostven02.ru [138.201.57.85]Trace complete.C:\\> |
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Judging by the error domain available to you. What`s the error you show? |
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Just again in the browser introduced vi-advisor.co.uk and received a reply:Not FoundThe requested URL /defaultsite was not found on this server.Additionally, a 404 Not Found error was encountered while trying to use an an ErrorDocument to handle the request. |
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in this case, the browser automatically added the http://vi-advisor.co.uk/defaultsite I have no such folder!But then I created a folder with custom index.html but it is not displayed |
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Link http://vi-advisor.co.uk/index.php works. You have a absent file .htaccess required to operate WordPress CMS. |
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created .htaccess as the other WordPress sites. And he really went to the site, but the browser still adds /defaultsite and if you attempt to click any link on the page gives an error with the same 404 page |
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Maybe the problem is that when I create the site somewhere turned on the SSL from time to time a crossed out https:// popping up. And I don`t know how to deactivate this. But I expect the end of the week, as I was told in another ticket that it will be possible to enable SSL without static IP |
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The contents of the page with the error: SORRY!If you are the owner of this website, please contact your hosting provider: [email protected] is possible you have reached this page because:The IP address has changed.The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache.There has been a server misconfiguration.You must verify that your hosting provider has the correct IP address configured for your Apache settings and DNS records. A restart of Apache may be required for new settings to take affect.The site may have moved to a different server.The URL for this domain may have changed or the hosting provider may have moved the account to a different server. |
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please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
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Microsoft Windows [Version 6.1.7600](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Basil>C:\\Users\\Василий>tracert vi-advisor.co.intraservice route to vi-advisor.co.uk [138.201.57.85]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS SkyRouter.Home [192.168.0.1] 2 * * * timed out for the request. 3 11 ms 9 ms 10 ms be456.pr2.thlon.isp.sky.com [89.200.132.100] 4 7 ms 8 ms 7 ms ae0-406.lon10.core-backbone.com [81.95.2.217] 5 17 ms 17 ms 17 ms ae2-2077.fra20.core-backbone.com [5.56.18.1] 6 18 ms 19 ms 38 ms core-backbone-100g-fra.hetzner.de [80.255.15.122] 7 17 ms 17 ms 17 ms core1.hetzner.de [213.239.245.9] 8 23 ms 22 ms 22 ms core23.hetzner.de [213.239.203.154] 9 22 ms 22 ms 22 ms ex9k2.rz17.hetzner.de [213.239.229.18] 10 31 ms 23 ms 33 ms tisza.hostven02.ru [138.201.57.85]Trace complete.C:\\Users\\Basil> |
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clear browser cache |
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I was clearing. I had the assumption that this is connected with SSL enabled, because it requires a permanent IP, and I have no permanent IP. But I don`t know where to cancel SSL is enabled for this domain |
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what engine your website? |
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on WordPress |
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But the fact that the site behaved the same unusual and when there was nothing but empty folders with only one index.html which had a few words for testing |
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SSL is disabled in the admin panel. Access to the admin panel you have? You ostanavlivali site in a site folder or in a subfolder? |
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The site folder located in the root, that is next to public_html, not inside it. Because the website is a subdomain of the first site. |
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Remove the extra folder, you don`t need it? the Website http://vi-advisor.co.uk opens without a redirect to the folder, defaultsite. |
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I created it to check why it gives an error indicating that the folder. And realized that it has nothing to do. Just as long as this folder is not deleted. How to get rid of it in the address bar of the browser? |
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I don`t see it in the address bar of the browser. Give a link where can I see it? |
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interestingly, in a different browser this folder in the address bar no. Chrome gives the defaultsite folder in the address bar and crosses out the https, and Opera loads the site well, the first time asked to accept the certificate, but any internal link error with the address https://vi-advisor.co.uk/cgi-sys/defaultwebpage.cgi |
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Clear the browser cache. |
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Clear. And how to deal with https://vi-advisor.co.uk/cgi-sys/defaultwebpage.cgi ? |
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Maybe the problem is in SSL enabled? If so, where it`s disabled? |
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can be Disabled in the admin site. To install the certificate you need a dedicated IP. |
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I`ve never dealt with SSL. Remember what I found where to enable, but now I do not see where to disable it. Prompt, please, where exactly to go. |
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I added in the config file line turn off SSL. |
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Sorry, I do not understand. You have already disabled SSL for that domain? Or something I should do for this? |
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I ordered in the file .htaccess Directive to turn off SSL. But I do not see that it helped. You have access to the admin panel? |
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You mean the cPanel hosting admin area or WordPress? |
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To log in to the admin area of WordPress did not work. 404 page with a recommendation to contact the admin of the site...But if it`s a problem in WordPress, it is easier for me to reinstall it. The site is completely empty. |
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proverit all the links in the database, they should not be https. |
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Thank you. understood. I looked it up in the domain settings. |
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ok |
